A–Z index of policies

A

Accepted payment methods

Adult items

• Prohibited items
• Restricted items

Age requirements for eBay members

Airbags

Airlines

• Industry items
• Travel
• Uniforms

Airsoft, air rifles

Alcohol

Ammunition

Animals

• Animal products
• Animal traps
• Live animals

Art

Artifacts

Authenticity

• Autographed items
• Signatures

Automatic weapons

Automobiles

B

Barter and trades

Batteries

BB guns

Beer

Beta software

Bicycle helmets

Bids

• Artificial or shill
• Retracting or canceling

Birds

Birth certificates

Body parts

Bonuses and prizes

Brand names

• Guidelines for using
• Misuse of

Bullion

Bundled software

Business Equipment Purchase Protection

Burial-related items

Buyer

• Abusive buyer
• Non-paying
• Policy overview
• Protection, eBay

C

Canceling bids

Canceling orders

Car seats

Cars

• Bidding on
• Emissions control defeat devices
• Vehicles, parts and accessories

Cash payments

Catalog sales

Category

• Misrepresentation of

Cave formations

CB amplifiers

Cell phone service contracts

Certificates of authenticity (COAs)

Chance listings

Charity or fundraising listings

Checks, as a payment method

Circumventing fees

Clothing, used

COAs (Certificates of authenticity)

Coins

Collectible containers, alcohol-related

Collectible currency

Community content

Compilations of information

Concert tickets

Condition of returned items

Contact information

• False or missing
• Overview
• Sharing

Contracts

Cookies and web beacons

Copies, unauthorized

Copyrights

• Basics of
• Encouraging infringement
• Guidelines for listings

Cosmetics

Counterfeits

• Currency
• Overview

Coupons

Crafts, Native American

Credit cards

• As a payment method
• Sale of

Credits for third-party solutions

Cribs

Cruises

Cubic zirconium

Currency

• Bullion
• Collectible
• Virtual
• Replica currency

D

Dating services

Debit cards, sale of

Defect removal

Description theft

Detailed seller ratings (DSRs)

Diamonds

Digitally delivered goods

Disaster and tragedy

Documents

• Government
• Transit

Downloadable media

Driver's licenses

Drugs

• Describing items as
• Illegal drugs and drug paraphernalia
• Over the counter
• Prescription

Duplicate listings

E

eBay

• Employee trading
• Live
• Money Back Guarantee
• Name and logo
• Site interference
• Site outage

E-cigarettes

Electronic coupons

Electronically delivered items

Electronic equipment

Emails

• Invalid address
• Offensive or unwelcome
• Spam
• Threats

Embargoed goods and prohibited countries

Emissions control defeat devices

Event tickets

Explosives

F

Faces, names, and signatures

Fake IDs

False or missing contact information

False reports of policy violations

Fee circumvention or avoidance

Fee credits, false claims for

Feedback

• Policy overview
• Feedback manipulation

Fertilizer and pesticides

Firearms and accessories

Fireworks

Fish

Food

Forgeries

• Currency
• Other

Fundraising listings

Funeral items

G

Gems

Gift cards

Giveaways, raffles, and prizes

Gold jewlery

Gold bullion

Government

• Documents, IDs and licenses
• Uniforms

Grave-related items

Grenades

Groups, Rules of engagement

Guides and reviews

Guns

• Airsoft, air rifles and BB guns
• Ammunition
• Firearms and accessories
• Replica, toy and prop firearms

H

Hazardous, restricted, or regulated materials

Hotels and resorts

Hoverboards and self balancing scooters

HTML in listings

Human body parts and remains

I

Identification

• eBay members
• Selling IDs and licenses

Illegal activity, encouraging

Illegal explicit content

Image theft

Import duties

Indian crafts

Information sales

Intangible items

Intellectual property

International selling

International trading

Invalid bid retraction

Invalid contact information

Invalid email addresses

Item description

Item misrepresentation

• Category
• Description
• Item location

Item not received

Items purchased outside of eBay (fraud)

Ivory

J

JavaScript in listings

Jewelry

K

Keyword spamming

Knives

L

Law enforcement, reporting fraud

Legal agreements with third parties

Letters of authenticity (LOAs)

License plates

Limits on eBay sellers

Links

• From reviews and guides
• To eBay from your website
• In listings

Listings

• Inappropriate comments
• International sales
• Misleading
• No item offered for sale
• Overview of policies
• Prohibited and restricted items

Livestream shopping events (eBay Live)

LOAs (Letters of authenticity)

Lockpicking devices

Lodging and vacation packages

Logo, guidelines for using eBay intellectual property

Lottery tickets and game pieces

M

Mailing lists and personal information

Makeup, used

Matrix programs

Mature audiences

Medical devices

Medications

• Over-the-counter
• Prescription

Members

• Behavior overview
• Contact information and identity
• Member-to-member communications
• Rules for buyers
• Rules for everyone
• Rules for sellers
• Suspended
• Third-party endorsement of
• Username

Military items

Minors, protecting

Misrepresentation

• Identity
• Item category
• Item description
• Item location
• Item title
• Top-Rated

Mobile devices

Money orders, as payment method

Mortgage notes

Multi-level marketing, pyramid, and matrix programs

Multiple accounts

Multiple-quantity listing fee avoidance

N

Names, faces, and signatures

Narcotics

Native American items

• Crafts and reproductions
• Grave artifacts

Nazi items

No item listings

Non-binding bid policy

Non-fungible tokens (NFTs)

Non-paying buyer

• Appealing unpaid items
• Failure to pay for item
• Reporting a buyer

Nonprofit listings

O

Odometer modification devices

OEM software

Offensive

• Email
• Language
• Materials

Offers to buy or sell outside of eBay

Order cancellation

Outages on the eBay site

P

Paintings

Passports and government documents

Patent notices, eBay

Payment dispute seller protections

Payments

• Accepted types
• Overview
• PayPal payments

Pearls

Perfume

Personal information and mailing lists

Personal relationships and services

Philatelia (stamps)

Photos

• Picture policy
• Picture theft

Pill presses, dies and molds

Plants

Playboy

Plays, ticket sales

Police-related items

Ponzi schemes

Presale listings

Prescription and over-the-counter drugs

Prescription devices

Price gouging

Prints

• Custom printed products

Privacy

• Privacy policy
• Request your personal data

Prizes

Product safety

Products with eligibility requirements

Profanity, use of on eBay

Profile

Prohibited and restricted items

Prohibited countries, trading restrictions

Protections

• eBay Buyer
• Payment dispute
• Seller
• Vehicle protection program

Public figures

Publishing contact information

Pyramid schemes

R

Radar detectors and jamming devices

Radioactive items

Raffles

Real estate

Recalled items

Refrigerants

Refusal to sell

Remains, human

Removing serial numbers

Replicas

• Art
• Coins and currency
• Firearms
• Stamps
• Unauthorized

Reporting

• Catalog product violation
• Fake eBay email
• Issue with a seller
• Item or listing violation
• Member violations
• Non-consensual intimate images

Retracting a bid

Returns

• Return item condition
• Setting up your return policy

Reviews and guides

Rules for buyers overview

Rules for sellers overview

S

Satellite descramblers

Scanned coupons

Scanners and communication equipment

Search and browse manipulation

Seeds

Seller

• Failure to send item
• Global seller performance
• Performance gaming
• Performance manipulation
• Performance standards and seller levels
• Policies overview
• Practices policy
• Protection abuse
• Protection policy
• Refusal to sell
• Return policies
• Service metrics
• Top-Rated misrepresentation

Selling limits

Service contracts for cell phones

Services, prohibited or restricted

Sexually-explicit materials

Shill bidding

Shipping

Shipping-related items

Signature confirmation

Signatures

Signposts, no item listings

Site interference

Site outage

Slot machines

Snails

Social media and reviews manipulation

Social security numbers and personal information

Software

• Beta
• Bundled or OEM
• Unauthorized copies

Spam

Sporting event tickets

Stamps

Steroids

Stocks and securities

Stolen property

Stun guns

Surveillance equipment

T

Tax

Terms and conditions

• eBay's User Agreement
• Seller linking to
• Violation of the eBay User Agreement

Test listings

Third-party acknowledgements and links

Third-party endorsements of eBay members

Threats of bodily harm

Ticket sales

Titles, misleading

Tobacco

Trademarks

Trades

Trading cards

Traffic signal changers

Train travel

Transit

• Documents
• Uniforms

Travel and vacations

U

Unauthorized copies

Unauthorized recordings

Underage users

Uniforms

• Government
• Police
• Shipping company
• Transit

Unpaid items

• Buyer non-payment
• Reporting

Unsolicited email (spam)

Unsolicited ideas

Used items

• Clothing
• Cosmetics
• Underwear

User Agreement

User Privacy Notice

Users

• Contact information and identity
• Rules for buyers
• Rules for everyone
• Rules for sellers
• Suspended
• Third-party endorsement of

Usernames

Using multiple accounts (policy)

V

Vacations

Vehicles

Emissions control defeat devices

Vehicle identification numbers (VIN)

Vehicles, selling

VeRO program

• Overview
• Verified Rights Owner (VeRO) policy

Video games, unauthorized copies of

Violence and violent criminals

Virtual currency

Vulgar language

W

Warranty, sold with an item

Weapons

• Airsoft, air rifles and BB guns policy
• Firearms and accessories
• Knives
• Replica, toy, and prop firearms
• Weapons

Weeds

Western Union, as payment method

Wildlife products

Wine

Wire transfers, as payment method

Wireless service contracts

Wiretaps and electronic surveillance equipment