1 min article

Feedback manipulation policy

Feedback manipulation, which is any attempt to artificially increase your feedback score or lower another member's, is not allowed.

To help maintain trust in eBay, we have rules to make sure feedback can't be unfairly manipulated.

What is the policy?

Any attempt to manipulate feedback or Detailed Seller Ratings (DSRs) is not allowed. This includes:

  • Offering to buy, sell, trade, or give away feedback
  • Registering multiple accounts or working with others to exchange feedback with the purpose of artificially increasing a feedback score
  • Referencing eBay feedback in a listing title or description
  • Conducting transactions with the purpose of increasing a feedback score, or to obtain Top Rated Seller status or site privileges
  • Manipulating another member's feedback through repeat purchases, or a pattern of leaving positive feedback with consistently low DSRs
  • Buying or selling eBay user accounts

Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.

Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.

Why does eBay have this policy?

This policy helps protect the integrity of the eBay feedback system, and builds trust between buyers and sellers.

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