2 min article

International selling policy

Given the nature of eBay's global marketplace, your eBay listings may be viewed and purchased by, and shipped to, buyers around the world. Such listings may be shown on the same or a different site on which you listed the item.

If your item sells, you will be bound by the User Agreement and policies, including any buyer protection policies, of the site on which the item is sold. If you do not want your item to be sold to buyers internationally, you can exclude countries or regions by updating your shipping settings.

1. User Agreements and policies of eBay sites

If you purchase an item, or your item is sold to a buyer, on an eBay site other than your site of registration, you agree to be subject to the User Agreement and policies of that other site, as well as laws and regulations applicable to that sale and the respective delivery, including the User Agreements of the following eBay sites (as applicable):

2. eBay Money Back Guarantee

As a seller, you are subject to the buyer protection policies (if any) of the eBay sites where your items are sold, and you authorize eBay to resolve and remedy any disputes between you and a buyer provided in such policies, and at law and in equity, including refunds to the buyer, reversal of funds, and recovery through invoice. These buyer protection policies include:

eBay Money Back Guarantee:

eBay Buyer Protection:

eBay Customer Guarantee:

3. How to prevent international buyers from purchasing your items

Given the nature of eBay's global marketplace, eBay listings may be viewed and purchased by, and shipped to, buyers around the world. Such listings may be shown on the same or a different site on which the seller listed the item, based on the seller's shipping settings. If you do not want your item to be sold to buyers internationally, you can exclude countries or regions you don't want to ship to by adjusting your shipping settings. Buyers affected by your requirements may still see your listings, but they won't be able to bid on or buy your items.

To exclude international shipping options for all your listings:

  1. Go to Manage Shipping Settings - opens in new window or tab
  2. Next to Global Shipping Program, edit your setting to Not enrolled
  3. Next to Exclude shipping locations, select Edit
  4. Select the checkboxes for all the countries and regions you want to exclude
  5. If you want these settings to apply to your current active listings as well as future listings, select the checkbox Also apply to current listings
  6. Select Save

Setting Buyer Requirements: You can also set your preferences by setting buyer requirements - opens in new window or tab. These preferences will be used as the default for all of your future listings, and, if you use the business listing tool, you can make listing-specific changes to them at the time of listing.

Individual Listings: If you sell using the business listing tool, you can exclude or include international shipping for individual listings.

When you create your listing, in the Shipping details section, adjust your international shipping preferences and excluded countries list as appropriate:

  1. In the International shipping subsection:
    • if the Global Shipping Program is referenced, uncheck the box to Sell internationally with the Global Shipping Program; and
    • in the dropdown for Other shipping options indicate None
  2. In the Exclude shipping locations subsection: create an exclusion list for those countries/regions you do not want to ship to

4. Prohibited items

Sellers and buyers are responsible for checking that their transactions comply with laws applicable to the purchase, sale, and shipping of the item, including export and import laws. Learn more about our international trading policy - opens in new window or tab.

5. Customs and duty fees for buyers

Responsibility for customs and duty fees depends on the shipping method that the seller offers or that the buyer chooses.

If a seller offers standard international shipping (e.g. USPS International, eBay International Standard Delivery, UPS Worldwide), the buyer is responsible for customs and duty fees unless applicable legislation states otherwise.

For items purchased through the Global Shipping Program, all customs and duty fees are paid by the buyer at the time of purchase. Learn more about the Global Shipping Program for sellers - opens in new window or tab and for buyers - opens in new window or tab.

Learn more about international purchases and shipping for buyers - opens in new window or tab.

6. Sales tax and similar consumer taxes

In any jurisdiction where eBay has an obligation to collect sales tax, or similar consumer taxes, on sales or purchases you make using eBay Services (for example, Goods and Services Tax (GST) in Australia, or Internet Sales Tax (IST) in certain states in the US), you agree that eBay may collect such taxes.

Was this article helpful for you?