1 min article

Warranty policy

If you offer a warranty for an item you're selling, you must include the warranty details in your listing.

What is the policy?

Items valued over $15 that include a warranty or service contract must contain additional details in their listing description. You need to include one of the following:

  • The full text of the written warranty or service contract
  • A statement explaining how to get a free copy of the written warranty or service contract upon written request

Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.

Tip
Visit Seller Help to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.

Why does eBay have this policy?

This policy helps sellers comply with the Magnuson-Moss Warranty Act - opens in new window or tab, a federal law regulating warranties enforced by the Federal Trade Commission (FTC).

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