3 min article

Member behavior policies

One of the foundations of the eBay experience is the level of trust between all members of the eBay community. To maintain that trust, we expect all members to treat each other with respect.

Our policies around member behavior are in place to protect everyone in our community, and ensure that buying and selling on eBay is an enjoyable experience for all. For more details, please see the individual policy guidelines below.

Unsolicited idea submissions policy

We're always pleased to hear from our members, but find out why we consider unsolicited suggestions, ideas or proposals to be non-confidential and non-proprietary.

Threats and offensive language policy

We have zero tolerance for members using language that we consider to be defamatory or abusive.

eBay's intellectual property policy

Learn when and how you can use our name, logo and other intellectual property.

Member-to-member contact policy

We encourage open communication between our members through our site but we have rules in place for how contact can be made and messages can be sent.

Spam policy

Spam, or unsolicited marketing email, is not allowed on eBay.

eBay employee trading and community content policy

Read our rules for eBay employees who buy and sell on our site.

Community content policy

Learn about our guidelines for how members should interact on our community boards.

User Agreement

Our user agreement sets out the terms and conditions you agree to when you register on eBay.

User Privacy Notice

Learn how you and your personal information are protected on eBay.

Cookie Notice

Our Cookie Notice details the information we collect through cookies, and how we use it to improve your experience on eBay.

Activity on eBay is required to:

  • Follow all applicable laws
  • Respect the rights of third parties
  • Follow the eBay User Agreement
  • Follow this eBay policy

If activity doesn’t meet these requirements, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: administratively ending listings or canceling transactions, hiding or lowering the placement of listings in search results, lowering seller rating, restricting buying or selling, forfeiture of fees, loss of buyer or seller protections, restricting access to member communication and rating tools, removing feedback, and account suspension.

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