2 min article

Product safety policy

Products that pose a health or safety hazard aren't allowed.

To ensure the safety and well-being of our members, eBay does not allow listings for items that are banned, recalled, or dangerous to a buyer.

What is the policy?

The following types of items are not allowed:

Current information about recalled products and products that pose health or safety hazards can be found on the following websites: 

Please review and follow all applicable laws and regulations for the countries where you ship. To protect buyers and sellers, we will remove any item that is reported to us as recalled or otherwise unsafe from any of the regulatory authorities worldwide.

Certain items can be listed only if they follow specific regulations. The following types of items must comply with these safety standards:

  • Toy magnets with small pieces that can be swallowed or that may appeal to children are not allowed. Small magnets must be listed only as fasteners and listed in the Business & Industrial > Fasteners & Hardware > Magnets category
  • Laser pointers must have an output of 5mW or less and be a class 1M, 1C, 2/II, 2M/IIM, or 3A/IIIA, 3B/IIIB or 3R/IIIR. Military, tactical or “high powered” lasers are not allowed
  • Smoke or carbon monoxide detectors must be from one of the approved brands. Unbranded and unsafe brands of smoke or carbon monoxide detectors are not allowed
  • 18650 batteries cannot be listed individually, as they are not intended for sale to consumers and can be potentially hazardous to consumers when handled, transported, stored or charged. 18650 batteries must be pre-installed
  • Products where the button battery is easily accessible are considered unsafe. Button batteries are easily swallowed and can cause health issues or death
  • Eligible sellers can list cribs. All cribs must meet federal safety standards issued by the CPSC in 2011. Sellers must state in the listing that the crib meets these standards. Used cribs are not allowed
  • Eligible sellers can list child car safety seats. All car seats must meet Federal Motor Vehicle Safety Standard (FMVSS) No. 213. Sellers must state in the listing that the car seat meets this standard. Used car seats are not allowed
  • Eligible sellers can list new bike helmets. Used bike helmets are not allowed
  • Hoverboards, self-balancing scooters, electric skateboards, electric roller skates, electric pocket bikes, electric kick scooters, electric unicycles and other personal e-mobility devices typically intended for use by one person must be certified to meet UL 2272 safety standards, including all batteries and chargers. The listing must state that the item is UL 2272 certified and, upon request, provide appropriate verification, such as including a link to the UL Product iQ - opens in new window or tab document showing the certification
  • E-bikes must be certified to meet UL 2849 safety standards, including all batteries and chargers. The listing must state that the item is UL 2849 certified and, upon request, provide appropriate verification, such as including a link to the UL Product iQ - opens in new window or tab document showing the certification

Activity on eBay is required to:

  • Follow all applicable laws
  • Respect the rights of third parties
  • Follow the eBay User Agreement
  • Follow this eBay policy

If activity doesn’t meet these requirements, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: administratively ending listings or canceling transactions, hiding or lowering the placement of listings in search results, lowering seller rating, restricting buying or selling, forfeiture of fees, loss of buyer or seller protections, restricting access to member communication and rating tools, removing feedback, and account suspension.

Why does eBay have this policy?

This policy helps sellers follow important government regulations.

 

Helpful links

Tip
Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.

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