2 min article

Product safety policy

We always want to maintain the safety of our members. As such, we don't allow the listing of items that are banned, recalled, or could in any way be hazardous to a buyer.

Alert: Recalled air bags are prohibited on eBay. Please see the National Highway Traffic Safety Administration (NHTSA) website - opens in new window or tab for updated information about the recall and how to determine affected vehicles.

For an up-to-date list of other recently recalled items, please visit the US recall information website - opens in new window or tab.

Our full product safety policy provides more details on how you can ensure you're not listing unsafe items.

Frequently Asked Questions

 

Can I list recalled items on eBay?

Sellers aren't allowed to list items that are prohibited from being sold because of a recall. If an item can be legally sold but is subject to a recall, sellers must include appropriate information about the recall within the listing.

All items sold to US buyers must follow all applicable state and federal laws, including the Consumer Product Safety Improvement Act - opens in new window or tab.

You can monitor information on product recalls from the US recall information website - opens in new window or tab.

How can I find out about recalled items?

Before you list an item, check the manufacturer's website, the US recall information website - opens in new window or tab, and the OECD Global Recalls portal - opens in new window or tab to get information on recalled items.

We also recommend that you sign up to receive email notices - opens in new window or tab about item recalls.

Read our full policy

Product safety policy overview

We strongly support the governmental agencies, including the US Consumer Product Safety Commission (CPSC) - opens in new window or tab in their efforts to protect consumers against potentially hazardous products. Sellers aren't allowed to list items that do not comply with product safety regulations or are prohibited from being sold because of a recall. If an item can be legally sold but is subject to a recall, sellers must include appropriate information about the recall within the listing. All items sold to US buyers must follow all applicable state and federal laws, including the Consumer Product Safety Improvement Act - opens in new window or tab.

Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.

What are the guidelines?

AllowedAllowed
  • Items that are not currently subject to a recall by the manufacturer or another agency, such as the CPSC
Restricted Restricted
  • Products that are currently subject to a recall but the sale of the product is not prohibited by law or regulation, as long as the listing includes the recall information. Contact us if you have questions about whether a specific item can be listed
  • Cribs must meet federal safety standards issued by the CPSC in 2011. You must indicate in your listing the crib meets these standards
  • Child car safety seats must comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 213. You must indicate in your listing the car seat meets this standard. See this link - opens in new window or tab for more information
  • Hoverboards, self balancing scooters, and components or parts such as batteries and chargers if they have been certified to meet the UL 2272 safety standards - opens in new window or tab. Sellers must state in the listing that the item is UL 2272 certified, include a link to the UL Online Certifications Directory showing the certification and offer US, Canada, and Australia shipping only
Not allowed Not allowed

Examples of items that aren't allowed include:

  • Products recalled by the CPSC or NHTSA
  • Products recalled by a manufacturer or another government agency if the sale of the product is prohibited by law or regulation
  • Items that pose a health or safety hazard as specified by government agencies. We will remove listings at the request of government agencies
  • Drop side cribs

Before you list an item, take a few minutes to check the manufacturer's website, the US recall information website - opens in new window or tab, and the OECD Global Recalls portal - opens in new window or tab to get information on recalled items. We recommend that you also sign up to receive email notices - opens in new window or tab about item recalls.

You can also learn about the federal law on recalled items called the Consumer Product Safety Improvement Act - opens in new window or tab.

Buyers should also keep up-to-date about item recalls, especially for the kinds of items they often buy.

 

Additional information

For information about other kinds of recalls, such as food, medicine, and motor vehicles, visit www.recalls.gov - opens in new window or tab.

Why does eBay have this policy?

Some laws and regulations don't allow the sale of unsafe and/or recalled items.

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