2 min article

Gift cards policy

While gift cards that follow our policy can be listed, certain types of gift cards aren't allowed.

There are restrictions to the sale of gift cards on eBay in order to reduce the risk of fraud and to protect both buyers and sellers.

What is the policy?

  • Sellers can list the following types of gift cards:
    • eBay gift cards that are sold by authorized sellers
    • Collectible gift cards with no redemption value, as long as the listing specifies that there's no monetary amount on the card
    • Gift cards for stores or companies going through bankruptcy, or going out of business, if the cards are still accepted as a form of payment. If there's an expiration date, it must be specified in the listing
  • Sellers must meet all these requirements when listing eligible gift cards:
    • The total face value of all their gift card listings at any given time must be $500 or less
    • The gift card must be in hand at the time of the listing, and it must ship within 5 days of the date the card is sold

Note: Approved third-party retailers or service providers can sell electronically-delivered gift cards on eBay, provided they are vetted by eBay.

  • The following types of gift cards aren't allowed:
    • Electronically delivered gift cards (from non-approved third party retailers)
    • Prepaid credit cards (or money cards) from American Express, Discover, Mastercard, or Visa
    • Store or merchandise credit in the form of a receipt

Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.

Tip
Visit Seller Help to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.

Why does eBay have this policy?

This policy helps prevent money laundering and other illegal activity.

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