Updates to default settings for calculated shipping
Your listings with calculated shipping will default to eBay Labels discounted rates
Starting May 15, select sellers’ listings that display calculated shipping will default to showing eBay Labels discounted shipping rates.
Shipping costs can play a big role in buyers' decisions to make a purchase. As an eBay seller, you benefit from access to eBay Labels discounted shipping rates—on average 33% off retail rates.* With this upcoming change, we’re making it easier for you to pass these savings on to your buyers, by defaulting to the most competitive shipping rates. This can make your listings more attractive and help draw in more buyers.
To get the discounted rate that will be displayed on your listings, make sure to purchase your shipping labels through eBay Labels.
Please note that this change will only apply to sellers who’ve been notified by email.
You can always manage your calculated shipping rates and reset your default settings.
*Internal comparison of eBay Labels discounted rates vs. retail carrier rate cards as of March 2024.
FAQs
What is calculated shipping?
When you choose your shipping settings, you can select calculated shipping. With this shipping option, we’ll automatically calculate the shipping charge a buyer sees based on their location, the details you provide about your package, and delivery service.
What are eBay discounted shipping rates?
eBay discounted shipping rates are rates eBay has negotiated with UPS, USPS and FedEx. These discounted rates are available through eBay Labels.
What are calculated shipping rates?
When you offer calculated shipping you can choose to use standard rates, eBay discounted rates, or your own custom discounted rates. The rate you select will be used to calculate the shipping costs your buyers see.
How can I manage my default calculated shipping rates?
Here’s how to choose what rates we’ll use to calculate your buyers’ shipping costs:
- On the Shipping Preferences page, select Edit beside Shipping discount settings
- Select the rate you want to use—we recommend selecting eBay discounted rates to give your buyers the most competitive rates
- Select Save to apply these rates to your listings with calculated shipping within 24 hours
When and why is this change happening?
We’re making this change on May 15, 2024 to help attract more buyers to your listings by offering a lower calculated shipping cost.
Are all sellers impacted by this change?
This change will only apply to select sellers who have been notified by email.
Will this impact all of my listings?
The new default discounted rates will apply to all of your active and future listings that offer calculated shipping; listings with free or flat rate shipping won’t be affected.
Can I opt out after May 13?
You can switch back to showing standard rates at any time, including after May 13, through your shipping discount settings under Shipping Preferences in Account Settings.