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More seller protection against unpaid items
We’re strengthening our approach to unpaid items. Buyers who fail to pay will face consequences including warnings and restrictions on buying, bidding, and making offers.
Seller protections
Learn about key improvements we've made to help prevent account disruptions.
Rewarding great service
We're adding automated feedback to eligible transactions and updating how we handle mixed feedback.
Grow your business
Community and education
Stronger protections against negative feedback
Negative feedback is now easier to remove when a buyer cancels or changes their mind.
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Visit the Community Announcements board for essential product and policy updates, and other need-to-know information for your business.
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