The eBay Pre-loved Partner Program

Shape the future of fashion

Submit your free application to join the eBay Pre-loved Partner Program for a chance to be recognized as one of the top sellers of pre-loved clothing on eBay. Your customers can shop with confidence knowing they’re purchasing quality pre-loved pieces while contributing to the circular economy.

Benefits of being a Pre-loved Partner

Checkmark of confidence

The Pre-loved Partner badge will be displayed on your View Item pages, so customers know you’re among our most trusted sellers for pre-loved items.

More eyes on your listings

Gain visibility by being featured on our Pre-loved Partner Program page and increase your chances of making a sale.

Unlock exclusive benefits

Access a dedicated support team for expert tips, tricks, and trends. Plus, get invited to community webinars and forums for pre-loved sellers.

Find out if you’re eligible to apply

To join the eBay Pre-loved Partner Program, you must be a business seller who meets the following criteria*:

  • Hold an eBay Top Rated Seller Status
  • Maintain an 'Item Not Received' feedback rate of 1% or less
  • Have an 'Item Significantly Not as Described' feedback rate of 5% or less
  • Achieve a positive feedback rate of 95% or higher
  • Ensure that 95% of your assortment is eligible for return within 30 days

For more details about the eligibility criteria, check out our Terms and Conditions.

FAQs

  • What products and categories are eligible for the Pre-Loved Partner badge?

    Only listings in the following categories can feature the Pre-loved Partner badge:

    • Women’s clothing 
    • Women's shoes
    • Men’s clothing
    • Men’s shoes
    • Sunglasses
  • How does joining the eBay Pre-loved Partner Program help my business?

    The Preloved Partner badge signals to buyers that the listings are from experienced pre-loved sellers, driving trust and ultimately sales. Your store will also be featured on our dedicated Pre-loved Partner Program landing page for increased visibility.

  • Are there additional costs associated with participating?

    The program offers free benefits, including the Pre-loved Partner badge and increased exposure through marketing tactics. However, discounted ad opportunities and other optional features may incur additional costs at the seller’s discretion.

  • Can I lose my status as a Pre-loved Partner?

    To maintain your status as a Pre-loved Partner, you must continue to meet the eligibility requirements and adhere to the program's standards.

  • Can I apply for the program if I have a non-business eBay account?

    No, only sellers with a business account can apply for the eBay Pre-loved Partner Program.

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