Optimize your business
Discover the new Seller Hub Overview
You spoke, we listened. In the coming months, we’re simplifying the Overview page and making it easier to find what you need.
Exciting changes are on the horizon
You’ll soon see a refreshed layout and new features to the Seller Hub Overview—designed with your daily needs in mind. Based on feedback from sellers like you, we’re working to make it easier for you to fulfill orders, stay on top of time-sensitive tasks, monitor listings, and focus on growing your business. This is the first step in a series of upcoming updates to help simplify and improve your selling experience.
Changes to the Seller Hub Overview will roll out gradually over the coming months. We’re testing and refining based on your feedback, so you might not see the updates right away—but they’re on the way.
Our goal is to make selling easier, faster, and more efficient for you. We’re bringing your most important actions front and center, like shipping orders, sending offers, and managing listings. With key tasks just a click away, you can stay focused, save time, and make a bigger impact with smarter insights. Don’t worry—the features you need most aren’t going anywhere. We are simply making them more organized, accessible, and easier to use.
We want to hear from you
While you’re adjusting to the new layout, we would love to get your feedback on the experience—let us know what’s working and how we can improve. Providing feedback is simple, all you need to do is follow these 3 steps:
- Navigate to the Seller Hub Overview page
- Locate and click the ? icon on the bottom right of the page
- Under Let us know section, click Send feedback
What to expect next
Updates to the Seller Hub Overview page will roll out automatically, so there’s nothing you need to do. Take this opportunity to explore new modules and discover features designed to support your business goals. The changes will be available on desktop or your mobile web browser.
We appreciate hearing any feedback, suggestions, or concerns you might have. Our goal is to make this transition as smooth as possible for every eBay seller.
FAQs
Is anything being removed from the current page?
Links that are outdated or not widely used may be removed as we update the page. No worries—anything that might be removed in the Overview will still be available in Seller Hub. If there’s something you’re used to seeing and can’t find, let us know. We’re continuing to refine based on seller feedback.
Can I switch back to the old version?
This is a permanent update to the Seller Hub Overview, so switching back won’t be an option. However, we’re rolling it out gradually to ensure it meets the needs of all types of sellers. If something isn’t working for you, we’d really like to hear your feedback.
Transform your offer management
Our new Offers dashboard in Seller Hub provides you with greater control, improved visibility and actionable insights.
What you need to know
We’re introducing a new Offers dashboard in Seller Hub—your central place to send, manage, and track offers more efficiently. With enhanced visibility, automation tools, and bulk update options, it’s never been easier to stay on top of your offers.
We’re also launching performance tracking tools that use historical data to help you optimize future offers, maximize your sales potential, and identify growth opportunities. With a centralized offer hub and enhanced bulk offer management, you can save time and streamline your workflows.
Benefits of the Offers dashboard
Drive sales
Re-engage watchers or cart abandoners and close the deal while interest is high.
You’re in control
Manage all your offers in one place—edit or end them with ease.
Less effort, more sales
Automate your offers to save time and help boost sales with less work.
Take control of your offers
Unlock the potential of your offers using our dashboard tools.
Central monitoring & insights: Keep track of all active items with outgoing seller-initiated offers or pending Best Offers. Access performance metrics such as gross sales, number of offers sent and received, and buyer acceptance rates.
Efficient offer management: Accept or reject offers directly from the dashboard using the intuitive “Review” button. Sort offers by date and type (automated or manual) to manage workflows and end multiple offers simultaneously.
Detailed item analysis: Dive into each item to see offer activity, including sent offers, acceptance rates, and sales generated.
Smart tools & navigation: Utilize filters to identify items needing action or sort by acceptance rates for opportunities. Quickly find specific items using the search function.
Next steps
Keep an eye out for the new Offers dashboard by the end of June. Access it via Seller Hub to equip yourself with essential tools for streamlined offer management.
FAQs
Can I bulk-end offers using the new dashboard?
Yes, the enhanced editing capabilities allow you to bulk-end offers for greater efficiency.
What kind of performance metrics can I track?
You can track metrics such as gross sales from offers, the number of offers sent and received, and acceptance rates.
Is there a way to filter offers that need immediate action?
Yes, smart filters allow you to identify items requiring action or sort by high/low acceptance rates.
Can I sort offers by creation date or automation status?
Yes. The advanced sorting feature lets you sort by offer creation date and automation status.