If you're new to selling on eBay, learn how to set up and change your payment methods.
How to get paid
After you've sold an item and the buyer has paid, you'll automatically receive your proceeds, but the exact process and timing will depend on the payment method the buyer used. If the buyer pays with either PayPal or a credit or debit card, we'll send you an email to let you know when the payment is in your account.
- PayPal – When a buyer pays with PayPal, they'll send money directly to your PayPal account. In most cases payment to you is immediate
- Credit or debit card – If a buyer uses a credit or debit card and you don't have a merchant gateway, then their payment is processed through the PayPal payment gateway before being added to your PayPal account
- Merchant credit or debit card – If you've set up your own payment gateway, your merchant bank account will be credited as soon as the buyer's card information is received and processed
- Payment on pickup – If your buyer is paying when they collect the item from you, you can accept bank or personal checks, money orders, cash, PayPal, or cards. How quickly the money is available to you will depend on the payment method. We don't recommend accepting personal checks or money orders for payment on pickup because if there's a problem, it could be harder to resolve than with other methods
Checking on the status of your payment
You can check the status of a payment in either Seller Hub or My eBay:
- In Seller Hub, go to Orders and select Awaiting payment - opens in new window or tab
- In My eBay, go to Sold and select Awaiting payment - opens in new window or tab
If you're waiting longer than you expect for a payment, contact the buyer to find out if there's a problem. If the buyer hasn't paid, you might be able to open an unpaid item case or cancel the transaction.
We recommend verifying that payment has been made – and that you've received the funds – before sending your item.