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- Start selling on eBay
Whether you want to make some extra cash, clear out unwanted items from around the house, or even start a business, it’s easy to start selling on eBay.
4 min article - Start getting paid on eBay
Getting paid for items you’ve sold on eBay is simple. Your buyers can choose from a range of payment methods, eBay manages the end-to-end payments process, and you receive your funds directly in your checking account. You can find an overview of the payment options that are usually added automatically on our Accepted payment methods help page.
2 min article - Registering as a seller
When you register as an eBay seller, we'll confirm your identity, checking account or debit card details for payouts, and business details if applicable.
4 min article - Listing tips overview
Whether you sell a little or a lot, we have a range of tools and options to help you create and manage your listings effectively while increasing your sales.
3 min article - Updating your checking account details for payouts
As an eBay seller, you’ll receive your payouts to your linked checking account or debit card. If your account details aren’t up to date, or if you want to receive payouts to a different account, you'll need to update your details from the Payments tab in Seller Hub, or from Payments in My eBay.
2 min article - Selling internationally
Making your listings available internationally is easy and can help you grow your business by reaching buyers worldwide.
2 min article - Pricing your items
Listing your items at the right price will help them sell. Look for similar products on eBay to get an idea of what other sellers are charging.
2 min article - Selling vehicles, parts, and accessories
You can sell all types of vehicles, including cars, trucks, motorcycles, and boats, as well as parts and accessories, in the Motors category on eBay.
3 min article
- Creating a listing
Creating a listing is the first step in getting your item in front of buyers. We have a range of tools and options to help make sure your listing ends in a sale.
3 min article - Selling limits
Selling limits are designed to help you grow your business in a manageable way and to ensure you can give your buyers great service. As you get more comfortable meeting buyer demand, we’ll increase your limit.
1 min article - Canceling bids and managing bidders
As a seller, there are some situations where you can cancel bids that have been placed on your auction-style listings. However, once canceled, a bid can’t be reinstated.
2 min article - Ending a listing
You can end an eBay fixed price listing at any time, but auction listings can only be ended early in certain situations.
2 min article - Blocking a buyer on eBay
eBay sellers have control over who can bid on and buy their items. You can block individual buyers or set buyer requirements based on specific criteria.
2 min article - Setting buyer requirements
To manage who can buy from you, you can use our buyer requirements features.
2 min article - Revise a listing
You can usually make changes to your eBay listings, but there are some restrictions depending on what you want to change and when. There’s no fee to revise a listing unless you add a special feature.
2 min article - Best practices for avoiding and handling issues with buyers
There are some simple, practical steps you can take to reduce the risk of something going wrong with your buyers’ purchases.
4 min article - Adding Best Offer to your listing and sending offers to buyers
When you add the Best Offer option to your eBay listings, you’re inviting buyers to negotiate with you. After a buyer makes an offer, you can choose to accept, decline, or make a counteroffer. If you want to encourage buyers interested in your items to make a purchase, you can also send them offers.
3 min article - Relisting items
If an item you list on eBay doesn’t sell, we can automatically relist it for you to get it back in front of buyers.
2 min article - Selling through auctions
When you list an item for sale in an eBay auction, you choose a starting price, and interested buyers place bids. When the auction ends, you sell to the highest bidder.
1 min article - Finding your sold items
You can find a history of the items you’ve sold in My eBay or Seller Hub.
2 min article
- Selling fees
We charge two main types of selling fees: an insertion fee when you create a listing, and a final value fee when your item sells.
20 min article - Store selling fees
For a monthly subscription, you can run your own eBay Store. The fees and benefits vary depending on the type of Store subscription you choose.
16 min article - Fees for selling vehicles on eBay Motors
The fees for selling a vehicle on eBay Motors are different from the fees for selling items in other categories. The amount you pay depends on the listing package you choose – Basic, Premium, or Plus. Each listing package offers different levels of bundled features for a set fee.
6 min article - Reconciling your eBay sales transactions
When managing your business, it’s important to have access to all your sales and transaction information. eBay provides a detailed, end-to-end breakdown of all your selling activity, so you can make sure your internal records are accurate and up to date.
4 min article - Taxes and import charges
When you sell on eBay, you're responsible for complying with all applicable tax laws. If you're selling to buyers outside the US, you should inform them about the potential import charges they'll need to pay when they receive their item.
eBay has changed the way taxes are collected and remitted. Learn more about the changes.
5 min article - eBay and Form 1099-K
You may receive a Form 1099-K from eBay, depending on the gross amount you received from your sales of goods and services on eBay. You can use the information on your Form 1099-K to help you comply with your tax obligations.
2 min article - How fees and selling costs are charged
As a seller, your fees and selling costs are automatically deducted from the proceeds of your sales, and the rest of your funds are paid directly into your checking account.
2 min article - Fee credits
If there was an issue with an order that you resolved, you may qualify for a credit of some or all of the fees you paid.
3 min article
- Getting paid for items you've sold
Getting paid for items you've sold on eBay is simple. Your buyers can choose from many payment methods, and you'll receive your payouts directly in your checking account or Visa or Mastercard debit card. You can track all of your payouts in the Payments tab in My eBay.
4 min article - Resolving unpaid items with buyers
After you’ve made a sale on eBay, it’s usually a smooth process to complete the transaction with the buyer, but sometimes you might find yourself in a situation where the buyer hasn’t yet paid for the item they bought.
2 min article - Sending invoices to buyers
If your buyer hasn’t gone directly through eBay checkout, you may need to send them an invoice.
4 min article - How sellers can cancel an order
Sellers are obligated to complete the sale when a buyer makes a purchase. However, we understand that there may be circumstances in which orders need to be canceled.
2 min article - Setting up and changing your payment method for fees and selling costs
Your fees and other selling costs are automatically deducted from your sales proceeds. However, you’ll need to set up a valid payment method to cover your selling costs in case your sales proceeds are insufficient. A valid payment method includes a debit or credit card, or a linked payout bank account.
3 min article - Payments on hold
We sometimes place payments on hold to ensure your order goes smoothly or while we confirm information about your account. This helps us keep eBay a safe marketplace for buyers and sellers.
2 min article - Updating your checking account details for payouts
As an eBay seller, you’ll receive your payouts to your linked checking account or debit card. If your account details aren’t up to date, or if you want to receive payouts to a different account, you'll need to update your details from the Payments tab in Seller Hub, or from Payments in My eBay.
2 min article - Using the Payments tab in Seller Hub
The Payments tab in Seller Hub helps you keep track of all the payouts you receive from your eBay transactions.
3 min article - Contacting a buyer or bidder
When you’re selling on eBay, you might sometimes need to get in touch with a buyer. Depending on whether they’ve already purchased an item from you, or have just bid on one of your listings, you’ll be able to contact them in slightly different ways.
2 min article
- Setting up your shipping options
There are many ways to send items to your buyers. By offering more than one delivery option, you'll be able to attract different types of buyers.
2 min article - eBay International Shipping program
eBay International Shipping helps you to reach buyers across the globe without the need to manage overseas shipping, customs, or returns.
4 min article - Labels and packaging tipsFind out what you need to know about getting your item to your buyer quickly and safely.1 min article
- Offering combined shipping
When a buyer purchases multiple items from you, you can save time and money by sending all their items in one package.
2 min article - Shipping rates for sellers
Offering free shipping, or reducing delivery charges as much as possible, can help you win over undecided buyers, and grow your business.
1 min article - Tracking items you've sold
Uploading tracking details after you've sent an item enables you and your buyer to follow its journey, all the way through to delivery.
3 min article - Using our shipping calculator
When you create a listing using the calculated shipping option, we use our shipping calculator to automatically update the shipping charge a buyer sees, based on their location, and the details you provide on your package and delivery service.
2 min article - Delivery date options for sellers
For buyers, knowing when they can expect an item to arrive is an important factor when making a purchase. That's why we always show an expected delivery date on eBay listings.
2 min article - International shipping for sellers
Selling internationally is a great way to grow your business, and it's easy to get started. Simply add international shipping and your listings will become available to millions of eBay buyers worldwide.
8 min article - Shipping discounts
Offering shipping discounts can encourage buyers to add more of your items to their purchase.
5 min article - Printing and canceling shipping labelsYou can save time and money by using eBay Labels to ship your sold items on eBay.3 min article
- Using shipping rate tables
Shipping rate tables allow you to set your shipping options by domestic or international region.
4 min article
- How to handle a return request as a sellerYou can choose whether to accept returns if a buyer changes their mind about a purchase. However, if an item arrives damaged, doesn't match the listing description, or if the buyer receives the wrong item, you'll generally need to accept the return.4 min article
- Help a buyer with an item they didn’t receive
If a buyer doesn’t receive their item, they’re entitled to a refund unless you can provide tracking information showing that it was delivered.
3 min article - Return shipping for sellers
Who pays for return shipping—you or the buyer—depends on the reason they’re returning the item and your return policy.
4 min article - Ask eBay to step in and help for sellers
If your buyer has requested a return or let you know about an issue with their purchase and you can't resolve things for them, you can ask us to help.
2 min article - Appeal the outcome of a case as a seller
If you don't agree with our resolution when we've stepped in to help resolve an issue, you can appeal by providing new information within 30 calendar days of the case being closed.
2 min article - Report an issue with a buyer
If you’re having a problem with a buyer because they’re not following our rules, let us know and we’ll look into it.
2 min article - Refunding buyers
Depending on the situation, there are a number of ways a refund can be issued. Refunds can be issued by you, or by eBay.
2 min article - Handling payment disputes
If your buyer opens a payment dispute, you can generally choose to accept the dispute, or challenge the dispute with supporting evidence.
3 min article - Contacting a buyer or bidder
When you’re selling on eBay, you might sometimes need to get in touch with a buyer. Depending on whether they’ve already purchased an item from you, or have just bid on one of your listings, you’ll be able to contact them in slightly different ways.
2 min article - Setting up your return policy
To save time when managing return requests, you can set up rules to automatically accept returns or send immediate refunds.
2 min article
- Seller performance overview
Our performance metrics and requirements are intended to encourage good selling practices so that buyers can shop with confidence on eBay.
3 min article - Appeal a defect or late shipment
If you have a defect or late shipment on your account, we may be able to remove it, depending on the circumstances.
2 min article - Viewing and responding to feedback from buyers
There may be times when you want to reply to feedback a buyer has left for you, or add a comment to feedback you’ve previously left for someone else. You can’t change feedback you’ve left for a buyer, but you can ask a buyer to reconsider feedback they left for you.
3 min article - Replying to feedback you received for an item you sold
While it doesn’t affect your seller performance, we understand that positive feedback is important to you. If you believe feedback you received from a buyer isn’t accurate or fair, you can try to resolve the situation by replying to the feedback or by requesting a feedback revision.
3 min article - Leaving feedback for buyers
Leaving feedback for your buyers is a great way to say thank you. We recommend you leave feedback as soon as they’ve paid—they’ll be more likely to leave prompt feedback for you in return.
2 min article - Automatic feedback settings
Set up automatic feedback for items you've sold so you don't miss thanking your buyers for their purchase.
2 min article - Global seller performance policy
eBay connects buyers and sellers from around the world. As part of making sure buyers have a consistently good experience on eBay, seller performance evaluations apply to sellers on all eBay sites.
5 min article - Seller standards policy
Our seller performance requirements are intended to help ensure that buyers have a great experience on eBay. Your seller level indicates whether you're meeting or exceeding our minimum standards.
9 min article - Monitoring and improving your seller performance
Our seller performance dashboards help you monitor how you're doing on some key basics – sending orders promptly, ensuring buyers get the item they ordered, and resolving any issues.
7 min article
- Feedback policyOur community expects honest, transparent feedback. We allow buyers to share their experiences with the community but will remove harmful or irrelevant comments and images.4 min article
- Feedback profiles
You can see how eBay members have been rated by other eBay users by viewing their feedback profile.
3 min article - Seller protections
When you sell on eBay, we protect you from abusive buying behavior and from events outside your control.
9 min article - Replying to feedback you received for an item you sold
While it doesn’t affect your seller performance, we understand that positive feedback is important to you. If you believe feedback you received from a buyer isn’t accurate or fair, you can try to resolve the situation by replying to the feedback or by requesting a feedback revision.
3 min article - Leaving feedback for buyers
Leaving feedback for your buyers is a great way to say thank you. We recommend you leave feedback as soon as they’ve paid—they’ll be more likely to leave prompt feedback for you in return.
2 min article - Automatic feedback settings
Set up automatic feedback for items you've sold so you don't miss thanking your buyers for their purchase.
2 min article - Feedback manipulation policy
Feedback manipulation, which is any attempt to artificially increase your feedback score or lower another member's, is not allowed.
1 min article
- Seller Hub
Seller Hub is the central place for managing your eBay business. It's free to use and consolidates all our selling tools into one location.
3 min article - Selling templates
If you’re a frequent eBay seller, you can simplify how you create high-quality listings with reusable templates.
3 min article - Selling with the eBay app
The eBay mobile app makes it easy to create, edit, and monitor your listings. You can also relist items and provide tracking information on the go.
3 min article - Discounts Manager
Discounts Manager provides eBay Store subscribers with an easy way to set up special offers on eBay. Discounts can help you attract more buyers, clear old stock, increase average order size, drive repeat purchases, and even lower shipping costs by bundling more items per order.
3 min article - Seller Hub Reports
The Reports tab in Seller Hub makes it easier to for high-volume sellers to manage their eBay business in bulk.
4 min article - Product research
All sellers can now take advantage of insights on what to sell, when to sell, and how to sell on eBay, directly from the Seller Hub Research tab and the mobile apps. Sellers with access to Seller Hub can use Product research.
2 min article - Bulk listing tools
If you need to list or manage multiple items on eBay, you can save time and effort by using our bulk listing tools.
3 min article
- Open an eBay Store
Subscribing to eBay Store not only gives you discounted fees and more free listings per month, you also get access to additional tools to manage and promote your business.
2 min article - Manage your eBay Store
Once you've opened your eBay Store, you can personalize it to fit your brand and turn visitors into customers.
3 min article - Close an eBay Store
If you no longer want to keep your eBay Store open, we can help you close it.
1 min article
- eBay Advertising overview
eBay Advertising connects you with more buyers around the world with simple to use, high-performing solutions to promote your listings and eBay store.
3 min article - Promoted Listings overview
Promoting your listings helps your items stand out among billions of listings across eBay and reach more buyers to drive more sales.
1 min article - Promoted Offsite
Promoted Offsite is an advertising solution that lets you easily promote all of your eligible inventory on external channels, like Google. Reach new buyers and increase external traffic with easy to launch ads that are shown to buyers who start their shopping journey outside of eBay.
5 min article - Promoted Stores
Promote your eBay store with eye-catching ads that highlight your top inventory or coupons. With a guided campaign set-up, it's easy to launch targeted ads that attract interested buyers.
7 min article