Whether you want to make some extra cash, clear out unwanted items from around the house, or even start a business, it’s easy to start selling on eBay.
Selling
- Top selling articles for you
- Start selling on eBay4 min article
- Creating a listing3 min article
Creating a listing is the first step in getting your item in front of buyers. We have a range of tools and options to help make sure your listing ends in a sale.
- How sellers can cancel an order2 min article
Sellers are obligated to complete the sale when a buyer makes a purchase. However, we understand that there may be circumstances in which orders need to be canceled.
Getting Started
- Start selling on eBay4 min article
Whether you want to make some extra cash, clear out unwanted items from around the house, or even start a business, it’s easy to start selling on eBay.
- Start getting paid on eBay2 min article
Getting paid for items you’ve sold on eBay is simple. Your buyers can choose from a range of payment methods, eBay manages the end-to-end payments process, and you receive your funds directly in your checking account.
- Registering as a seller4 min article
When you register as an eBay seller, we'll confirm your identity, checking account details for payouts, and business details if applicable.
- Listing tips overview3 min article
Whether you sell a little or a lot, we have a range of tools and options to help you create and manage your listings effectively while increasing your sales.
- Selling internationally2 min article
Making your listings available internationally is easy and can help you grow your business by reaching buyers worldwide.
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Listing Your Item
- Creating a listing3 min article
Creating a listing is the first step in getting your item in front of buyers. We have a range of tools and options to help make sure your listing ends in a sale.
- Selling limits1 min article
Selling limits are designed to help you grow your business in a manageable way and to ensure you can give your buyers great service. As you get more comfortable meeting buyer demand, we’ll increase your limit.
- Canceling bids and managing bidders2 min article
As a seller, there are some situations where you can cancel bids that have been placed on your auction-style listings. However, once canceled, a bid can’t be reinstated.
- Ending a listing2 min article
You can end an eBay fixed price listing at any time, but auction listings can only be ended early in certain situations.
- Blocking a buyer on eBay2 min article
eBay sellers have control over who can bid on and buy their items. You can block individual buyers or set buyer requirements based on specific criteria.
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Fees & Invoices
- Selling fees20 min article
We charge two main types of selling fees: an insertion fee when you create a listing, and a final value fee when your item sells.
- Store selling fees16 min article
For a monthly subscription, you can run your own eBay Store. The fees and benefits vary depending on the type of Store subscription you choose.
- Fees for selling vehicles on eBay Motors6 min article
The fees for selling a vehicle on eBay Motors are different from the fees for selling items in other categories. The amount you pay depends on the listing package you choose – Basic, Premium, or Plus. Each listing package offers different levels of bundled features for a set fee.
- Reconciling your eBay sales transactions4 min article
When managing your business, it’s important to have access to all your sales and transaction information. eBay provides a detailed, end-to-end breakdown of all your selling activity, so you can make sure your internal records are accurate and up to date.
- Taxes and import charges5 min article
When you sell on eBay, you're responsible for complying with all applicable tax laws. If you're selling to buyers outside the US, you should inform them about the potential import charges they'll need to pay when they receive their item.
eBay has changed the way taxes are collected and remitted. Learn more about the changes.
- eBay and Form 1099-K2 min article
You may receive a Form 1099-K from eBay, depending on the totals of your sales and transactions. This is to help you comply with your tax obligations.
Completing a Sale
- Getting paid for items you've sold4 min article
Getting paid for items you've sold on eBay is simple. Your buyers can choose from many payment methods, and you'll receive your payouts directly in your checking account or Visa or Mastercard debit card. You can track all of your payouts in the Payments tab in My eBay.
- Resolving unpaid items with buyers2 min article
After you’ve made a sale on eBay, it’s usually a smooth process to complete the transaction with the buyer, but sometimes you might find yourself in a situation where the buyer hasn’t yet paid for the item they bought.
- Sending invoices to buyers4 min article
If your buyer hasn’t gone directly through eBay checkout, you may need to send them an invoice.
- How sellers can cancel an order2 min article
Sellers are obligated to complete the sale when a buyer makes a purchase. However, we understand that there may be circumstances in which orders need to be canceled.
- Setting up and changing your payment method for fees and selling costs3 min article
Your fees and other selling costs are automatically deducted from your sales proceeds. However, you’ll need to set up a valid payment method to cover your selling costs in case your sales proceeds are insufficient. A valid payment method includes a debit or credit card, or a linked payout bank account.
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Shipping
- Setting up your shipping options2 min article
There are many ways to send items to your buyers. By offering more than one delivery option, you'll be able to attract different types of buyers.
- Global Shipping Program10 min article
The Global Shipping Program makes your items available to more than 60 million buyers worldwide. You're protected from negative / neutral feedback, and have control over which items you want to ship through the program.
- Labels and packaging tipsFind out what you need to know about getting your item to your buyer quickly and safely.1 min article
- Offering combined shipping2 min article
When a buyer purchases multiple items from you, you can save time and money by sending all their items in one package.
- Shipping rates for sellers1 min article
Offering free shipping, or reducing delivery charges as much as possible, can help you win over undecided buyers, and grow your business.
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Returns & Refunds
- How to handle a return request as a sellerYou can choose whether to accept returns if a buyer changes their mind about a purchase. However, if an item arrives damaged, doesn't match the listing description, or if the buyer receives the wrong item, you'll generally need to accept the return.4 min article
- Help a buyer with an item they didn’t receive3 min article
If a buyer doesn’t receive their item, they’re entitled to a refund unless you can provide tracking information showing that it was delivered.
- Return shipping for sellers4 min article
Who pays for return shipping—you or the buyer—depends on the reason they’re returning the item and your return policy.
- Ask eBay to step in and help for sellers2 min article
If your buyer has requested a return or let you know about an issue with their purchase and you can't resolve things for them, you can ask us to help.
- Appeal the outcome of a case as a seller2 min article
If you don't agree with our resolution when we've stepped in to help resolve an issue, you can appeal by providing new information within 30 calendar days of the case being closed.
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Seller Performance
- Seller performance overview3 min article
Our performance metrics and requirements are intended to encourage good selling practices so that buyers can shop with confidence on eBay.
- Appeal a defectIf a defect on your account is eligible to be removed, we’ll automatically remove it within 72 hours. If the defect isn’t removed automatically, you may be able to appeal, depending on the circumstances.2 min article
- Viewing and responding to feedback from buyers3 min article
There may be times when you want to reply to feedback a buyer has left for you, or add a comment to feedback you’ve previously left for someone else. You can’t change feedback you’ve left for a buyer, but you can ask a buyer to reconsider feedback they left for you.
- Replying to feedback you received for an item you sold3 min article
While it doesn’t affect your seller performance, we understand that positive feedback is important to you. If you believe feedback you received from a buyer isn’t accurate or fair, you can try to resolve the situation by replying to the feedback or by requesting a feedback revision.
- Leaving feedback for buyers2 min article
Leaving feedback for your buyers is a great way to say thank you.
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Selling Tools
- Seller Hub3 min article
Seller Hub is the central place for managing your eBay business. It's free to use and consolidates all our selling tools into one location.
- Selling templates3 min article
If you’re a frequent eBay seller, you can simplify how you create high-quality listings with reusable templates.
- Selling with the eBay app3 min article
The eBay mobile app makes it easy to create, edit, and monitor your listings. You can also relist items and provide tracking information on the go.
- Promotions Manager3 min article
Promotions Manager provides eBay Store subscribers with an easy way to set up special offers on eBay. Promotions can help you attract more buyers, clear old stock, increase average order size, drive repeat purchases, and even lower shipping costs by bundling more items per order.
- Seller Hub Reports4 min article
The Reports tab in Seller Hub makes it easier to for high-volume sellers to manage their eBay business in bulk.
- Promoted Listings overview1 min article
Promoted Listings helps your items stand out among billions of listings across eBay and be seen by millions of active buyers, increasing the likelihood of a sale.
Your eBay Store
- Open an eBay Store2 min article
Subscribing to eBay Store not only gives you discounted fees and more free listings per month, you also get access to additional tools to manage and promote your business.
- Manage your eBay Store3 min article
Once you've opened your eBay Store, you can personalize it to fit your brand and turn visitors into customers.
- Close an eBay Store1 min article
If you no longer want to keep your eBay Store open, we can help you close it.