Selling

To increase your chances of making a sale, you’ll usually want as many potential buyers as possible. However, we understand that there may be certain types of buyers you don’t want to do business with. To manage who can buy from you, you can use our buyer requirements feature.

You can usually make changes to your eBay listings, but there are some restrictions depending on what you want to change and when. There’s no fee to revise a listing unless you add a special feature.

There are some simple, practical steps you can take to reduce the risk of something going wrong with your buyers’ purchases.

When you add the Best Offer option to your eBay listings, you’re inviting buyers to negotiate with you. After a buyer makes an offer, you can choose to accept, decline, or make a counteroffer. If you want to encourage buyers interested in your items to make a purchase, you can also send them offers.

If an item you list on eBay doesn’t sell, we can automatically relist it for you to get it back in front of buyers.

When you list an item for sale in an eBay auction, you choose a starting price, and interested buyers place bids. When the auction ends, you sell to the highest bidder.

You can find a history of the items you’ve sold in My eBay or Seller Hub.

If you’re having a problem with a buyer because they’re not following our rules, let us know and we’ll look into it.

Refunding your buyer as a managed payments seller is simple. Refunds can be issued by you, or by eBay.

In some situations, your buyer may ask their financial institution to open a payment dispute if they believe there’s an issue with their order. Learn how to handle a payment dispute as an eBay seller.

When you’re selling on eBay, you might sometimes need to get in touch with a buyer. Depending on whether they’ve already purchased an item from you, or have just bid on one of your listings, you’ll be able to contact them in slightly different ways.

To save time when managing return requests, you can set up rules to automatically accept returns or send immediate refunds.