2 min article

Paying with PayPal

Paying for items on eBay using PayPal is simple and secure.

To pay with PayPal, you need to have a PayPal account. At checkout, select PayPal as your payment method and enter your account information. If you want us to save your details for next time, select the Remember me box.

Sign up for a PayPal account - opens in new window or tab

Learn more about paying with PayPal in our Accepted payments policy.

Do you need help with PayPal - opens in new window or tab? Contact them by selecting Help & Contact on the bottom of any PayPal page.

How to link PayPal and eBay accounts

When you link your PayPal account to your eBay account, you don't have to re-enter your PayPal account information each time you pay.

Here's how to link your accounts:

  1. Go to Account - opens in new window or tab in My eBay and select the PayPal Account section.
  2. Select Link My PayPal account.
  3. You'll be asked to sign in to PayPal to complete the process.

How to change the PayPal account you use on eBay

To use a different PayPal account on eBay, go to your Account - opens in new window or tab in My eBay, select the PayPal account information section and follow the links to take you to PayPal to update your information.

You can also select the Change link when choosing PayPal as your payment method at checkout.

Problems paying with PayPal on eBay

If you have an issue paying with PayPal, contact your seller first to let them know why there could be a delay in payment. Then contact PayPal - opens in new window or tab directly to find a solution.

Error message in checkout when paying with PayPal
Please check if your payment details are saved correctly with PayPal. PayPal may in some cases refuse to pay. Try choosing a different payment method in your PayPal account, or if that doesn't help, contact PayPal - opens in new window or tab. Contact your seller to tell them your payment will be delayed.

Solutions to technical difficulties
You may be using an older web browser not secure enough to make payments or manage your payment methods. We recommend updating your browser to complete your purchase, or clearing the cache and cookies on your computer. For more information about updating your browser and clearing cache and cookies, see our Technical Issues policy.

Why is my PayPal payment pending?
Pending payments can be viewed in your PayPal account and mean the seller hasn't accepted the payment yet. We recommend contacting your seller and PayPal customer service.

How to buy on eBay without using PayPal

If you don't want to pay with PayPal, check if the seller offers other payment options before you complete your purchase. Lots of sellers also accept credit and debit cards, and some sellers accept Apple Pay and Google Pay.

Learn more about card payments and how to buy with coupons.

If you have an issue using PayPal to buy an item, contact your seller to let them know there could be a delay in your payment.

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