2 min article

Coupons and discounts

Sign up to receive discount offers and coupons to save on your next eBay purchase.

Once you’ve signed up to receive coupons and discounts, we’ll send you offers to help pay for all or part of your next eBay purchase.

How to pay with a coupon or discount

You can use your coupon to buy any item on eBay as long as the offer has not expired and the item you’d like to buy meets all the criteria stated on the coupon.

Once you’ve found an item you’d like to buy, here’s how to redeem your coupon or offer at checkout:

  1. Enter the redemption code in the Add coupons section.
  2. Select Apply to see your new order total.
  3. Select Confirm and pay.

Tip
If you experience any problems redeeming your coupon, visit our redeeming coupons page - opens in new window or tab.

Things to remember when using a coupon or discount offer:

  • Coupons and discount offers are only valid for a limited time, so always check the expiration date
  • You can only use one coupon or offer per purchase
  • Always check the terms and conditions for full details of the coupon or offer so you know what is included and what is not before you get to checkout
  • Coupons and discount offers can not be transferred between eBay accounts
  • You won’t need to pay with PayPal to redeem an eBay coupon or discount offer unless it’s specifically stated in the terms and conditions

Where to find coupons and discounts

To receive discount offers, you'll need to update your communication preferences - opens in new window or tab to receive marketing emails from us.

Select the button below to receive coupons and discounts.

Receive coupons and discounts

We’ll email you when you have a coupon available, and you can find the coupon code on our coupon page - opens in new window or tab or in the Account - opens in new window or tab section of My eBay.

Troubleshooting if you have issues paying with a coupon

If you experience any issues paying with a coupon, the first thing to do is check you’ve entered the coupon code correctly.

If the coupon code is correct and you haven’t already used the coupon on another purchase, try the following:

  • Confirm the coupon is still valid by checking the expiry date
  • Make sure the coupon can be used for the item you’re buying and with your selected payment method by checking the terms & conditions
  • Go to your eBay account and make sure the coupon is there

If you unexpectedly receive an error message, check that all your delivery details (including your telephone number) are correct, and make sure that you have not exceeded the maximum number of redemptions.

Always check the terms and conditions for full details of what's included in the coupon or offer before you go to checkout.

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