How eBay works
On eBay, sellers create listings for their items which include the item description, photos, and payment and shipping options.
Some listings are auctions where the highest bidder wins the item, while many sellers offer a Buy it now option so you can buy and pay for the item immediately.
Below you can find links to helpful articles around buying an item on eBay.
How to buy an item on eBay
Find out how automatic bidding works, what reserve prices mean, how to win auctions, and more.
If you've bought an item as a guest, find out how you can track your item, return it if there's a problem, and how you can register for an eBay account.
On some listings, sellers accept offers. This article will guide you through how to make an offer and how to respond if the seller sends you a counteroffer.
Once you've found the item you'd like to buy, simply go to checkout to complete your purchase.
Learn how to add items to your cart so you can continue shopping and complete your purchase later.
Keep track of all the items you've bought on eBay, leave feedback, and more, with your Purchase history.
If you've got your eye on something but you're not quite ready to commit, you can add it to your Watchlist while you make up your mind.
If you frequently search for the same types of items on eBay, you can save time by creating saved searches.
After you've bought an item
You can pay for items in different ways on eBay. This article will help you find the one that works for you and the seller.
If you've bought an item and you've made a mistake, we can walk you through the process of canceling your order.
Find out how to get a replacement or your money back if your item hasn't arrived, is damaged, doesn't match the description, or you simply changed your mind.
Get in touch with your seller if you've had an issue with an order.