3 min article

Making a Best Offer

Best Offer lets you offer the seller a price you're willing to pay on Buy It Now items. The seller decides whether to accept, reject, or counter your offer.

Best Offer is a great way to buy the item you’ve been looking for at a bargain price.

How to make a Best Offer

You can make a Best Offer on items where you see Make Offer below the Buy It Now price.

To find Best Offer listings:

  1. Go to Advanced search - opens in new window or tab and enter your keywords.
  2. Under Show results, tick the Best Offer box, and select Search.

Once you've found an item you want that accepts Best Offers, here’s how to make your offer:

  1. Choose Make Offer.
  2. Enter your offer. If you want to add any additional terms, you can add a message to the seller.
  3. Select Review offer.
  4. Review your information and select Submit offer.

What happens after you make your offer

The seller has 48 hours to decide whether to accept or reject your offer, or suggest another price. If they don't respond to you in that time, or if the listing ends before they respond, then your offer expires.

If the seller responds, they may:

  • Accept your offer - just like any other sale on eBay, you're obliged to pay the amount you offered. However, immediate payment is not required when the Best Offer option is used in a listing
  • Reject your offer - you can still make another one (up to five on most items, and 10 in most vehicles categories)
  • Counter your offer – The seller may suggest another price. You can choose to accept, reject, or continue negotiating by making another offer to the seller

Your offer only applies to the item price. Shipping costs and all the other terms specified in the seller's listing remain the same.

Tip
Remember, Best Offers on eBay are only valid for 48 hours. If the seller hasn't accepted your offer by then, it expires.

Canceling a Best Offer

In some cases you can retract or cancel a Best Offer, for example if you accidentally entered the wrong offer amount. You'll need to fill out a Best Offer cancellation form - opens in new window or tab.

Tips for making offers

When you’ve got your eye on something and have a certain price in mind, you can increase your chances of the seller accepting your offer by having a Best Offer strategy. Here are some tips for making offers:

  • Be reasonable - Sellers who accept offers are flexible on price, and generally take fair offers seriously
  • Add a message for the seller - A friendly, personal message could help you get the item at the price you want. Look for the Add message to seller option when you're entering your offer
  • Check the item's original listing date - If it's been listed for a long time, the seller might be more flexible on the price
  • Use your Best Offers wisely - There are limits to how many Best Offers can be made per item. For most categories, you can make up to 5 offers. Expired, rejected, and retracted offers all count towards this limit

Responding to an offer from a seller

If you watch an item or add it to your cart, the seller can send you a special offer for that item. If you receive an offer, you'll get an email and a message in My eBay. (You'll also receive a notification on your phone, if you've installed the app and enabled notifications.) If you select Review offer in this message you can review and respond to the offer.

If you want to accept the offer:

  1. Select Accept.
  2. Select Pay Now to complete the purchase.

If you're not interested in the offer, select Decline.

If you want to make a counteroffer:

  1. Select Make a counteroffer.
  2. Add your amount (this doesn't include shipping).
  3. Add a message for the seller (optional).
  4. Select Review, and then Send.

The seller then has the option to accept your counteroffer, decline it, or send you a counteroffer. You and the seller can send a maximum of 5 counteroffers each.

Each offer is valid for 48 hours or until an offer is accepted, whichever comes first. With a single item listing, the first buyer to accept the offer gets the item. With a multiple quantity listing, buyers can continue to avail of the offer until all items in the listing are sold or the offer expires.

You can make a Best Offer on items where you see Make Offer below the Buy It Now price. The seller can decide whether to accept, reject, or counter your offer.

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