2 min article

Leaving feedback for buyers

Leaving feedback for your buyers is a great way to say thank you. 

We recommend you leave feedback for your buyers as soon as they’ve paid — they’ll be more likely to leave prompt feedback for you in return.

How to leave feedback for buyers

You can leave feedback for several items at a time or one by one. Here’s how: 

  1. Go to Orders - opens in new window or tab in Seller Hub or Sold - opens in new window or tab in My eBay.
  2. Choose the item(s), then select Leave feedback.
  3. Select Positive, enter a comment, then Leave feedback.

Tip
Visit Seller Help - opens in new window or tab to dispute any buyer feedback.

Viewing and responding to feedback from buyers

Learn how to add comments to feedback you left or received, or ask a buyer to reconsider their rating.

Disputing feedback you received

Find out how to deal with feedback disputes with buyers.

Automatic feedback settings

Discover how you can automate the process of leaving feedback.

Seller performance and feedback policy policies

We always want your seller performance ratings and feedback to properly reflect the service you provide to your buyers, and will adjust these in situations where we find that you were not at fault.

Was this article helpful for you?

Related help topics