3 min article

Seller Hub

Seller Hub is the central place for managing your eBay business. It's free to use and consolidates all our selling tools into one location. It also gives you useful data and recommendations to help you grow your eBay sales.

Seller Hub tools

Seller Hub gives you tools to:

  • Manage your listings – You'll find all the listing, reporting, and order management functionality of My eBay, Selling Manager, and Selling Manager Pro
  • Monitor your business – You can create custom dashboards to track listing activities, sales, costs, traffic data, and more
  • View payouts – If you're a managed payments seller, you can view previous payouts, find out when you'll receive your next payout, and check if you've any funds on hold
  • Analyze business performance – You'll receive personalized insights, as well as tips to improve your business

If you have an eBay Store, you'll manage your Store and access all the features of Promotions Manager or Promoted listings from Seller Hub.

Tip
You can personalize your Seller Hub to suit you. Simply select the Customize link to adjust what you see on each page.

Using Seller Hub

Simply go to Seller Hub - opens in new window or tab and sign in using your eBay username and password.

You'll need to have had at least one sale to use Seller Hub.

The Seller Hub overview page summarizes all you need to know about your selling activity, but by selecting the different tabs listed below you'll access a range of different tools and data:

  • Overview – See a summary view of your Tasks, Orders, Listings, and feedback, along with access to frequently used actions and selling tools
  • Orders – Take action on orders, including printing shipping labels and uploading tracking. You can also review past orders and set up rules for managing returns
  • Listings – Create and manage listings, individually or in bulk. You can also manage listing templates and create business policy settings
  • Marketing – Use our tools to build your brand, attract more buyers, and sell more per visit. (Available to Store subscribers only)
  • Performance – Understand your business performance through detailed information on sales, selling costs as a percentage of sales, traffic, buyer traffic source, and more. Select the data on the page to drill into in-depth charts and graphs
  • Growth – Get advice for improving your listings, sourcing, pricing, and restocking
  • Payments (for managed payments sellers only) – Find out when you'll receive your next payout, see any funds that are currently on hold, pending funds, details on previous payouts, and update the bank account we send money to

You can find out more about Seller Hub in our Seller Center - opens in new window or tab.

New Seller Hub orders download report

The new orders report is a CSV (comma-separated) file that contains all of the data that appears on the Seller Hub Manage orders page and more, including a new field showing how much tax eBay collected and remitted for each transaction.

You can easily download the orders report from the Manage orders page by selecting Download report at the top right of the table. This will download all orders in your current results set (e.g. If you have 2,460 orders in your results set, this will download 2,460 orders).
 

Tip
You can also choose to only download individual orders by checking the boxes next to them and choosing More > Download selected.

If you previously downloaded your orders into CSV files using File Exchange or Selling Manager, you'll find the new report is a little different. Columns have been rearranged, with some being added and some removed. Some column titles have also been updated.

Below, you can see the columns that are in the new orders report plus highlights of what's new in comparison to File Exchange and Selling Manager. Column titles in bold are either new columns, or have been renamed.

New Seller Hub orders download report vs. File Exchange Sold CSV download

Column

Column title

What’s new

1

Sales Record Number

 

2

Order Number

Updated column title

Previous title: User ID

3

 Buyer Username

Updated column title

Previous title: User Id

4

Buyer Name

Updated column title and data change

Previous title: Buyer Fullname

Data change: Previously this field contained the name of the recipient. In the new report it contains the name of the buyer. The name of the recipient is now shown under the new Ship To Name column.

5

Buyer Email

 

6

Buyer Note

New field

7

Buyer Address 1

 

8

Buyer Address 2

 

9

Buyer City

 

10

Buyer State

 

11

Buyer Zip

 

12

Buyer Country

 

13

Ship To Name

New field

14

Ship To Phone

Updated column title

Previous title: Buyer Phone number

15

Ship To Address 1

 

16

Ship To Address 2

 

17

Ship To City

 

18

Ship To State

 

19

Ship To Zip

 

20

Ship To Country

 

21

Item Number

Updated column title

Previous title: Item ID

22

Item Title

  

23

Custom Label

  

24

Sold Via Promoted Listings

New field

25

Quantity

 

26

Sale Price

 

27

Shipping And Handling

 

28

Seller Collected Tax

Updated column title

Previous title: Sales Tax

29

eBay Collected Tax

New field

30

Total Price

 

31

eBay Collected Tax Included in Total

New field

If the value is "Yes" then the "Total Price" column includes eBay collected tax.

If the value is "No" then the "Total Price" column does not include eBay collected tax.

32

Payment Method

 

33

Sale Date

 

34

Paid On Date

Updated column title

Previous title: Paid on Date

35

Ship By Date

New field

36

Minimum Estimated Delivery Date

New field

37

Maximum Estimated Delivery Date

New field

38

Shipped On Date

Updated column title

Previous title: Shipped on Date

39

Feedback Left

 

40

Feedback Received

 

41

My Item Note

Updated column title

Previous title: Private Notes

42

PayPal Transaction ID

 

43

Shipping Service

 

44

Tracking Number

 

45

Transaction ID

 

46

Variation Details

 

47

Global Shipping Program

New field

48

Global Shipping Reference ID

 

49

Click And Collect

New field

50

Click And Collect Reference Number

New field

51

eBay Plus

New field

 

Insurance

Column Removed

 

Checkout date

Column Removed

 

Notes to yourself

Column Removed

 

Listed on

Column Removed

 

Sold on

Column Removed

 

Product ID Type

Column Removed

 

Product ID Value

Column Removed

 

Product ID Value 2

Column Removed

 

Product Reference ID

Column Removed

 

 

New Seller Hub orders download report vs. Selling Manager sales history download 

Column

Column title

What’s new

1

Sales Record Number

 

2

Order Number

Updated column title

Previous title: Order ID

3

Buyer Username

Updated column title

Previous title: User Id

4

Buyer Name

Updated column title and data change

Previous title: Buyer Fullname

Data change: Previously this field contained the name of the recipient. In the new report it contains the name of the buyer. The name of the recipient is now shown under the new Ship To Name column.

5

Buyer Email

 

6

Buyer Note

New field

7

Buyer Address 1

 

8

Buyer Address 2

 

9

Buyer City

 

10

Buyer State

 

11

Buyer Zip

 

12

Buyer Country

 

13

Ship To Name

New field

This is the name of the recipient of the order.

14

Ship To Phone

Updated column title

Previous title: Buyer Phone number

15

Ship To Address 1

 

16

Ship To Address 2

 

17

Ship To City

 

18

Ship To State

 

19

Ship To Zip

 

20

Ship To Country

 

21

Item Number

 

22

Item Title

 

23

Custom Label

 

24

Sold Via Promoted Listings

New field

25

Quantity

 

26

Sale Price

 

27

Shipping And Handling

Updated column title

Previous title: Shipping and Handling

28

Seller Collected Tax

Updated column title

Previous title: US Tax

29

eBay Collected Tax

New field

30

Total Price

 

31

eBay Collected Tax Included in Total

New field

If the value is "Yes" then the "Total Price" column includes eBay collected tax.

If the value is "No" then the "Total Price" column does not include eBay collected tax.

32

Payment Method

  

33

Sale Date

 

34

Paid On Date

Updated column title

Previous title: Paid on Date

35

Ship By Date

New field

36

Minimum Estimated Delivery Date

New field

37

Maximum Estimated Delivery Date

New field

38

Shipped On Date

Updated column title

Previous title: Shipped on Date

39

Feedback Left

Updated column title

Previous title: Feedback left

40

Feedback Received

Updated column title

Previous title: Feedback received

41

My Item Note

Updated column title

Previous title: Private Field

42

PayPal Transaction ID

 

43

Shipping Service

 

44

Tracking Number

New field

45

Transaction ID

 

46

Variation Details

 

47

Global Shipping Program

New field for most sellers (some sellers already had this field in their report)

48

Global Shipping Reference ID

New field for most sellers (some sellers already had this field in their report)

49

Click And Collect

New field for most sellers (some sellers already had this field in their report)

50

Click And Collect Reference Number

New field for most sellers (some sellers already had this field in their report)

51

eBay Plus

New field for most sellers (some sellers already had this field in their report)

 

Insurance

Column removed

 

Cash on delivery fee

Column removed

 

Checkout date

Column removed

 

Notes to yourself

Column removed

 

Unique Product Id

Column removed

 

ProductIDType

Column removed

 

ProductIDValue

Column removed

 

ProductIDValue-2

Column removed

 

Cash on delivery option

Column removed

Seller Hub consolidates all your listing, reporting, payout (if applicable), and order management tools in one place. It also provides a range of data and insights to help you grow your business.

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