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eBay Authenticity Guarantee

The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller.

What items are eligible for eBay Authenticity Guarantee?

eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets.

Watches

Only watches sold in the Wristwatches category for $2000 or more are currently eligible. (Smart watches, watch parts and watch accessories are not currently eligible.)

  • Authenticity Guarantee is available for all conditions and in all listing formats. However, if an item sells for under $2000 in an Auction listing, it may not be eligible for authentication
  • Watches specified as "Customized" are currently not eligible for authentication. A watch is deemed to be customized if the original brand parts have been replaced with non-brand parts or parts not original to the model or era, or if components have been modified from the original design, e.g. adding a diamond to the bezel or dial

There are some exceptions for vintage watches:

  • Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part
  • Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program

To be eligible, watches must be sold on ebay.com by a seller located in the US, UK, Canada, Japan, Italy, Germany or South Korea. They also must be sold to a buyer located in the continental US. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible

 

Sneakers

Select in-demand models from the following list of brands are eligible for Authenticity Guarantee.

  • Nike
  • Adidas
  • Jordans
  • Yeezys
  • New Balance
  • Asics
  • Vans
  • Reebok
  • Converse
  • Puma​
  • A Bathing Ape
  • Alexander McQueen
  • Alexander Wang
  • Balenciaga
  • Burberry
  • Buscemi
  • Chanel
  • Christian Louboutin
  • Crocs
  • Dior
  • Dolce & Gabbana
  • Fear of God
  • Fendi
  • Giuseppe Zanotti
  • Givenchy
  • Golden Goose
  • Gucci
  • Louis Vuitton
  • MCM
  • Maison Margiela
  • Off-White
  • Prada
  • RHUDE
  • Rick Owens
  • Saint Laurent
  • Salomon
  • Valentino
  • Versace Visvim
  • Y-3
  • YEEZY SEASON

Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. ​

  • Sneakers can be in New or Pre-owned condition
  • Sneakers must be listed in the men's or women's athletic shoe categories
  • Sneakers specified as customized will not be authenticated.
    • A sneaker is deemed to be "Customized" if it has been modified from its original state
    • Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker
  • Accessories such as laces will not be authenticated if they are noted in the listing as replacements​
    • In such cases, the condition of accessories would instead be verified against the listing

To be eligible, sneakers must be sold on ebay.com to a buyer with a US, Canadian or Australian shipping address. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible

 

Handbags and wallets

The following handbag and wallets brands are eligible for Authenticity Guarantee:

  • Balenciaga
  • Bottega Veneta
  • Burberry
  • Celine
  • Chanel
  • Chloe
  • Christian Louboutin
  • Dior
  • Fendi
  • Givenchy
  • Goyard
  • Gucci
  • Hermes
  • Judith Leiber
  • Loewe
  • Louis Vuitton
  • MCM
  • Prada
  • Saint Laurent
  • Salvatore Ferragamo
  • Valentino

To be eligible for authentication, handbags and wallets must also be:

  • listed at $500 or more, or sold in an auction for $500 or more
    • If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication
  • listed in one of these categories:
    • Women's Bags & Handbags
    • Men's Accessories > Bags category
    • Men's Accessories > Wallets
    • Women's Accessories > Wallets
  • sold in a fixed price or auction listing
  • sold on ebay.com to a buyer with a US shipping address

Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will not be eligible

 

Trading cards

Raw and graded trading cards are eligible for Authenticity Guarantee if they meet the following criteria:

  • Cards must be one of the following:
    • Collectible Card Game Single Cards
    • Sports Trading Card Singles
    • Non-Sports Trading Card Singles
  • Graded cards must be from the following graders only:
    • Beckett
    • PSA
    • Certified Collectibles Group
    • SGA
  • Raw cards must have a Buy It Now price of $250 or more, or sell in an auction for $250 or more
    • If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication ​
  • Graded cards must have a Buy It Now price of $350 or more, or sell in an auction for $350 or more
    • If the Buy It Now price is $350 or more but you sell with Best offer or through an auction for a price of less than $350, the cards will still be eligible for authentication ​
  • Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated
  • Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed
  • Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US

The following trading cards are not currently eligible for authentication

  • Graded cards that are NOT from one of our approved graders. Examples of unapproved graders include:
    • GMA
    • HGA
    • KSA
    • WCG
    • GBA
  • Listings where the delivery ;is local pickup, in-store pickup, or being shipped to a PO box

If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale.

 

Jewelry

To be eligible for Authenticity Guarantee jewelry must be:

  • unbranded (no attributable designer, brand, or logo)
  • listed at $500 or more, or sold in an auction for $500 or more
    • If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication
  • listed in the Fine Jewelry or Engagement & Wedding Jewelry categories
  • contain at least one component from each of the following criteria:
    • A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+)
      • For plated metal, base metal composition must be fine as listed above
    • If it has a main/side gemstone (0.20ctw or more/per stone) it must be diamond, emerald, ruby or sapphire stone
    • If it has a secondary/melee stone (less than 0.20ctw/per stone), it can be any stone except for the following ineligible stones: amber, jade, opal, pearl, quartz or turquoise

Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible.

 

How eBay Authenticity Guarantee works

If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. There is no opt in or opt out option.

Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page.

When you make a sale, you have to send the item to the authenticator's address provided by eBay. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets.

Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. Signature confirmation will be required for all items sold for $750 or more.

Returns with Authenticity Guarantee

If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. Authenticated items are covered by eBay Money Back Guarantee, assuming all other eligibility criteria are met. For full details, read our eBay Money Back Guarantee policy.

When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed.

To learn more, see our detailed Authenticity Guarantee help pages:

Frequently asked questions

Why can't I offer combined shipping?

Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order.

 
Why can't I see the buyer's shipping address?

Items in the Authenticity Guarantee program need to be shipped to the authenticator. Once the item has passed inspection it will be shipped to the buyer.

 
What if my item doesn't pass authentication, but I have evidence that confirms it's authentic?

Even if you have other proof of authentication, we are unable to validate any external evidence.

 
How can buyers search for Authenticity Guarantee items?

Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. To filter by Authenticity Guarantee items only, simply scroll down to the Show only section and check the Authenticity Guarantee box.

 

If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. There is no opt in or opt out option.

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