How to contact someone who bought an item from you
Once someone's bought an item from you, you can contact them directly. Select the button below and we'll walk you through the steps.Contact a buyer
How to contact a bidder who hasn't yet won your auction
If you need to get in touch with a bidder while an auction's still underway, we won't be able to give you their contact details, but you can send them a message.
To find a bidder:
- Go to Advanced Search - opens in new window or tab.
- Select By bidder.
- Enter the bidder's username and select Search.
- Select the bidder's username to go to their profile, then select Contact member.
One of our top priorities is protecting our members so we don’t allow contact information to be used to complete sales off our site. When this happens, it poses a risk of fraud and buyers and sellers aren't covered by our protection programs if something goes wrong. If a buyer asks you to complete a transaction outside of eBay, please contact us to let us know.