Deliveries may be delayed due to COVID-19. We recommend waiting a few days after the expected delivery date before contacting the seller to let them know that your item hasn’t arrived yet.
You'll find more information on other supports we’ve put in place for buyers in our article on Additional supports during COVID-19 for buyers and sellers.
You can find an estimated delivery date on any eBay listing that offers shipping. The estimate will usually cover a range of days, but it can get more precise after you confirm your delivery address during checkout.
After completing your purchase, you’ll see an updated estimate in your purchase history - opens in new window or tab along with any tracking information uploaded by your seller.
Estimated delivery dates are based on:
- Handling time: Sellers set their handling time. This can range from the same working day, to up to 30 business days from when they receive payment
- Shipping or courier services: Delivery times can vary depending on which service is used. Most sellers offer a variety of delivery options, so you can choose the service you prefer when you’re checking out
- Cleared payment: If you’re using a payment method such as a bank transfer, where the money isn’t available to the seller immediately, the seller may wait until the payment is in their account before they send your item
If you need to get your item urgently, check to see if your seller offers an express delivery option.
Whether an item can be delivered during the weekend depends on the shipping options provided by the seller. An item’s estimated delivery date is based on working days, so weekends and public holidays aren’t included in that calculation.
If the seller doesn’t offer weekend delivery, you can contact them to ask if it’s possible. If the seller agrees to your request, you may have to pay additional shipping fees.
Fast ’N Free on eBay
If you see a listing with the Fast ’N Free logo, you can expect to get your item within 4 business days, and you won’t be charged any delivery fees.