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2 min overview

Protecting your account

The safety of our members is one of our top priorities, so we take measures to help ensure the security of your account. There are also several things you can do to prevent your account from being hacked or taken over.

If you suspect your account is compromised, let us know so we can get it back under your control. See our article on getting help with a hacked account

Below you'll find some helpful articles on how to keep your account safe and how to recognize and minimize unwanted email.

Tips for keeping your eBay account secure

Learn about the measures we take to protect your account and some simple steps you can take to keep your account secure.

Recognizing spoof emails

Learn how to recognize and report spoof emails and websites.

Minimizing unwanted email

Learn what type of email you'll receive from eBay and how to report unwanted email or a policy violation.

Top Takeaway

To keep your account secure, we recommend changing your password regularly, keeping your contact information up to date, and watching for signs of spoof emails.

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To keep your account secure, we recommend changing your password regularly, keeping your contact information up to date, and watching for signs of spoof emails.

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