2 min overview

Protecting your account

Your safety is one of our top priorities, so we take measures to help ensure your account is secure. There are also several things you can do to prevent your account from being hacked or taken over.

If you suspect your account is compromised, let us know so we can get it back under your control. See our article on getting help with a hacked account

Below you’ll find some helpful articles on keeping your account safe, how to spot spoof emails, and cutting down on spam.

Tips for keeping your eBay account secure

Learn about the measures we take to protect your account and some simple steps you can take to keep your account secure.

Change your password

One of the easiest ways to keep your account safe is to regularly change your password.

Update your contact information

Make sure your contact details are up-to-date so we can get in touch with you with important information about your account.

Recognizing spoof emails

Learn how to recognize and report spoof emails and websites.

Minimizing unwanted email

Learn what type of email you’ll receive from eBay and how to report unwanted email or a policy violation.

Top Takeaway

To keep your account secure, we recommend changing your password regularly, keeping your contact information up to date, and watching for signs of spoof emails.

Protecting your account

To keep your account secure, we recommend changing your password regularly, keeping your contact information up to date, and watching for signs of spoof emails.

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