Authenticity Guarantee
Buyers and sellers alike know that every card in the eBay vault has been verified by expert authenticators.
Learn moreSign up for your vault account and verify your identity with two-factor authentication.
Ship from checkout - When you submit eligible purchases to the vault, we'll handle shipping. Ship from home - Send eligible cards from your personal collection.
With vault at its center, our innovative collector experience enables you to trade easier, smarter, and like a pro.
The eBay vault | |
---|---|
Storage fees | No |
Selling fees | No |
Buyer’s premium fees | No |
Withdrawal fees | Capped at $50 per card |
Submission fees | No |
On April 10, we announced that we have entered into a three-part transaction and partnership with Collectors, an industry leader in sports and collectible card grading and authentication, to bring a more seamless and powerful experience to the US collector community. The transactions include the sale of the eBay vault to PSA, which will provide an effortless customer journey across buying, grading, selling, and storage. eBay will be integrated into PSA's new vault experience, unlocking new benefits to customers like listing at the time of grading and easy selling on eBay via consignment through PSA. See the full press release.
PSA will be taking over ownership and operations of the eBay vault in the coming months. For now, eBay will continue to manage the vault and vault inventory until the closing of the sale to PSA, with no changes to service. After closing, PSA will continue to operate the vault in the same manner as today until the launch of the new PSA Vault experience. Once the new PSA Vault launches, your vault experience, including your digital collection, will reside on PSA's website and app, and will also remain viewable through the eBay Collection tool. Vault account holders will be given advance notice of these changes.
This partnership will unlock a more powerful experience for the US collector community. Collectors will continue to have access to eBay's vast inventory, while gaining a seamless experience from grading to secure storage through a trusted grading provider. Selling via consignment through PSA can now easily be done on eBay, and our integration with PSA's new vault experience will unlock new benefits, like listing at the time of grading.
Yes, you can still submit cards into the vault for the time being. Prior to the launch of the new PSA Vault experience, submissions may be paused for a short while. Once the new PSA Vault experience launches, you can submit your cards directly through PSA.
Yes, but not until the launch of the new PSA Vault experience, which is anticipated to happen later this year. For the time being, there will be no change to rates. Once PSA launches the new vault experience, their rate card will apply. You can read about PSA's rates, terms, and conditions here . PSA will inform customers in advance of any anticipated changes.
No, it will not.
Until the launch of the new PSA Vault experience, please contact eBay customer support. We're happy to discuss these upcoming changes and support all aspects of your collecting journey. After the launch of the new PSA Vault experience, you will need to contact PSA customer support.
Not yet. To ensure you have continuous access to your collection, your vault account registration and inventory information will be shared with PSA once the transaction is closed and PSA owns the vault. If you have an existing PSA account under your eBay email address, your vault information will automatically be added to PSA's new vault experience once they've launched it. If you don't yet have an account, you'll be given further instructions on how to register in advance of the new PSA Vault experience. No financial data will be shared in this transfer.
Yes, you can withdraw your items. Account holders with items in the vault can withdraw their inventory at no cost until the launch of PSA's new vault experience. Coupons for free withdrawals will be automatically applied at checkout. Visit My eBay > The eBay vault.
Vault inventory and purchases shipped to the vault will remain at the current vault location, until the transition of ownership to PSA and launch of the new PSA Vault experience. Afterwards, some inventory may be moved to other vault locations owned and operated by PSA in Delaware. You'll be notified before any of your inventory is moved.
After the launch of the new PSA Vault experience, your vaulted collection experience will be accessible via PSA's website and the eBay Collection tool, and you'll be able to sell on eBay through PSA. Learn more about PSA rates, terms, and conditions here .
The vault is a secure, climate-controlled, physical storage facility for graded trading cards available to eBay customers. In addition to best-in-class storage, the vault offers opportunities for seamless buying and hassle-free selling with the confidence that comes with Authenticity Guarantee.
The vault facility is protected by 24-hour security. Cards are stored in a climate-controlled environment, and using our state of the art VMT (Vault Management Tool) we will limit operator touches to receive, put away and if necessary, pick-pack and ship.
No, for security reasons, the vault is a private secured facility. You can view high-quality photos of your cards, plus stats about their value in your Collection.
Cards that are already in the vault will have a vault badge next to the listing photo. Browse eBay like you normally would and look for items with the vault badge. If an item is not in the vault, but is eligible to be, you can send it to the vault yourself upon purchase.
The vault is in Delaware.
Enroll in the vault with your eBay account. If you haven't already, you'll need to sign up for two-step verification. We want to make sure that the vault and everything in it is secure, which starts with securing your account. Set up two-step verification in the Sign in and security section of your Account settings.
Only eBay account holders who are registered in the United States are eligible. Certain users will also be required to provide a name, address, date of birth, and last four digits of their social security number.
You can ship eligible cards from checkout or you can ship directly to the vault from your home.
Yes, once you are enrolled in the eBay vault, you will simply need to go through the same submission process. Once the submission is confirmed and you are provided the packing slip, select Print packing slip to find the C/O details of your eBay account and VS eVTN information that will need to be included on your shipping request from the non-eBay vault. The VS eVTN must be included or the submission processing will be delayed.
The items listed on the packing slip must be shipped together as a single shipment from the non-eBay vault. Please ensure that the requested items from the non-eBay vault match the items from the eBay vault submission list found on the submission details and on the packing slip.
Once the tracking number is provided by the non-eBay vault, upload this tracking number through the “Add tracking number” button on the submissions details page.
As a reminder, please do not include “eBay” nor “eBay vault” as the business name nor recipient of a package as it can draw additional attention to the package from couriers and handlers prior to reception at our facilities.
All cards destined for the eBay vault are required to go through our Authenticity Guarantee service at no cost to the buyer or seller. If your buyer chooses to send their purchase to the eBay vault, you will first ship the card to the partner's facility to be inspected by professional, independent experts.
Buyers and sellers can track shipping as they normally do for other purchases on eBay. You will get a notification when the item has shipped from the seller, and a second notification when it has arrived at the eBay vault. In between, you will see when it has arrived at our Authenticity Guarantee partner's facility and passed inspection.
No, the vault is currently only available in the United States.
Go to My eBay > The eBay vault to see the cards you have in the vault. You can withdraw a card from the vault for a fee, subject to restrictions. The shipping address must be located in the United States and cannot be a P.O. Box. U.S. territory locations (incl. Puerto Rico and the U.S. Virgin Islands) and armed forced postal locations are currently not covered.
Our dedicated team meticulously packages the cards in custom protective packaging and provides tracking information.
Please see our fees page here.
All items in the vault are insured against loss, damage, and theft at no additional expense to the owner of the item(s). For more information, visit our vault terms and conditions.
These Terms & Conditions are effective as of June 26, 2023. To view the previous Terms & Conditions click here
The eBay vault (" Vault ") makes secure storage and related services (collectively, the " Vault Services ") available for certain items authenticated through eBay's Authenticity Guarantee program. Vault Services are provided by eBay, Inc. (" eBay "). Your use of the Vault is subject to the following Terms and Conditions (the " Terms ").
The eBay.com User Agreement , eBay's User Privacy Notice, eBay's Payments Terms of Use, and all policies posted on our sites (collectively, and as amended from time to time, " eBay's Policies ") apply in addition to these Terms. In the event of a conflict between these Terms and eBay's Policies, these Terms will control as to all matters that they explicitly address. For all matters not explicitly addressed by these Terms, eBay's Policies will control.
Registration and onboarding for the Vault is free, but use of the Vault Services will incur certain fees (" Vault Fees "), which are detailed on the eBay vault fee page . You are liable for all Vault Fees associated with your use of the Vault Services.
eBay reserves the right to all available remedies under the law for unpaid fees, including, to the extent permissible by law, the right to deduct any overdue fees from the value of the Eligible Item upon sale or withdrawal from the Vault and remit payment to the seller net any overdue fees. For items in the Vault where the overdue fees are equal to or greater than the lower of its purchase price on eBay, its value according to the eBay Price Guide, or the Item Value, eBay reserves the right to take legal and physical ownership of the item on thirty (30) days' prior written notice, remove the item from the Digital Collection affiliated with the account, and remove the item from the Vault. Full payment within the thirty (30) day notice period is required to avoid a loss of ownership.
Only select items are eligible for Vault Services at this time (each, an " Eligible Item "). Once ingested into the Vault, an Eligible Item shall be considered a " Vaulted Item". Eligible Items must satisfy all of the following conditions:
The Vault Services are currently available only for buyers and sellers with a registered address in the United States who have completed the onboarding process for the eBay vault and are not otherwise in violation of these Terms or eBay's Policies (" Eligible Users "). Onboarding includes the addition of two-step verification (" 2FA ") to your eBay account.
The eBay Vault (" Vault ") makes secure storage and related services (collectively, the " Vault Services ") available for certain items listed on eBay.com and authenticated through eBay's Authenticity Guarantee program. Vault Services are provided by eBay, Inc. (" eBay "). Your use of the Vault is subject to the following Terms and Conditions (the " Terms ").
The eBay.com User Agreement , eBay's User Privacy Notice, eBay's Payments Terms of Use, and all policies posted on our sites (collectively, and as amended from time to time, " eBay's Policies ") apply in addition to these Terms. In the event of a conflict between these Terms and eBay's Policies, these Terms will control as to all matters that they explicitly address. For all matters not explicitly addressed by these Terms, eBay's Policies will control.
Registration and onboarding for the Vault is free, but use of the Vault Services will incur certain fees (" Vault Fees "), which are detailed on the eBay Vault fee page . You are liable for all Vault Fees associated with your use of the Vault Services.
eBay reserves the right to all available remedies under the law for unpaid fees, including, to the extent permissible by law, the right to deduct any overdue fees from the value of the Eligible Item upon sale or withdrawal from the Vault and remit payment to the seller net any overdue fees. For items in the Vault where the overdue fees are equal to or greater than the lower of its purchase price on eBay, its value according to the eBay Price Guide, or the Item Value, eBay reserves the right to take legal and physical ownership of the item on thirty (30) days' prior written notice, remove the item from the Digital Collection affiliated with the account, and remove the item from the Vault. Full payment within the thirty (30) day notice period is required to avoid a loss of ownership.
Only select items are eligible for Vault Services at this time (each, an " Eligible Item "). Once ingested into the Vault, an Eligible Item shall be considered a " Vaulted Item". Eligible Items must satisfy all of the following conditions:
The Vault Services are currently available only for buyers and sellers with a registered address in the United States who have completed the onboarding process for the eBay Vault and are not otherwise in violation of these Terms or eBay's Policies (" Eligible Users "). Onboarding includes the addition of two-step verification (" 2FA ") to your eBay account.