These Terms & Conditions are effective as of June 26, 2023. To view the previous Terms & Conditions click here

The eBay vault (" Vault ") makes secure storage and related services (collectively, the " Vault Services ") available for certain items authenticated through eBay's Authenticity Guarantee program. Vault Services are provided by eBay, Inc. (" eBay "). Your use of the Vault is subject to the following Terms and Conditions (the " Terms ").

The eBay.com User Agreement , eBay's User Privacy Notice, eBay's Payments Terms of Use, and all policies posted on our sites (collectively, and as amended from time to time, " eBay's Policies ") apply in addition to these Terms. In the event of a conflict between these Terms and eBay's Policies, these Terms will control as to all matters that they explicitly address. For all matters not explicitly addressed by these Terms, eBay's Policies will control.

1. Service Fees

   Registration and onboarding for the Vault is free, but use of the Vault Services will incur certain fees (" Vault Fees "), which are detailed on the eBay vault fee page . You are liable for all Vault Fees associated with your use of the Vault Services.

   eBay reserves the right to all available remedies under the law for unpaid fees, including, to the extent permissible by law, the right to deduct any overdue fees from the value of the Eligible Item upon sale or withdrawal from the Vault and remit payment to the seller net any overdue fees. For items in the Vault where the overdue fees are equal to or greater than the lower of its purchase price on eBay, its value according to the eBay Price Guide, or the Item Value, eBay reserves the right to take legal and physical ownership of the item on thirty (30) days' prior written notice, remove the item from the Digital Collection affiliated with the account, and remove the item from the Vault. Full payment within the thirty (30) day notice period is required to avoid a loss of ownership.

2. Eligibility
   1. Item Eligibility

      Only select items are eligible for Vault Services at this time (each, an " Eligible Item "). Once ingested into the Vault, an Eligible Item shall be considered a " Vaulted Item". Eligible Items must satisfy all of the following conditions:

      1. Eligible Items listed on eBay.com
         1. Item is a single, graded trading card or a graded, autograph, relic, or patch card listed on eBay.com in either the Collectible Card Games, Non-Sports Trading Cards, or Sports Trading Cards categories.
         2. The item listing either bears the blue "eBay vault" badge (indicating the item is already in the Vault) or the Vault is included as an available additional service on the listing page.
         3. Item is sold for $250 or more, exclusive of tax and shipping.
         4. Item must pass an authenticity inspection via eBay's Authenticity Guarantee program for Trading Cards.
      2. Eligible Items for submission to Vault
         1. Item is a single, graded trading card or a graded autograph, relic, or patch card that would be appropriately listed in either the Collectible Card Games, Non-Sports Trading Cards, or Sports Trading Cards categories on eBay.com.
         2. Item is valued at $250 or more.
         3. Item must pass an authenticity inspection via eBay's Authenticity Guarantee program for Trading Cards.
         4. Item is either owned by you or you have lawful possession of the item, free and clear from any liens and encumbrances and you have the authority to direct the Item into the Vault.
   2. User Eligibility

      The Vault Services are currently available only for buyers and sellers with a registered address in the United States who have completed the onboarding process for the eBay vault and are not otherwise in violation of these Terms or eBay's Policies (" Eligible Users "). Onboarding includes the addition of two-step verification (" 2FA ") to your eBay account.

3. Description of the Vault Services
   1. Imaging and Listing Services
      1. By directing an Eligible Item to the Vault, you agree to allow eBay or its partner(s) to create a high-resolution digital image (the " Digital Image ").
      2. eBay will make the Digital Image available in your Digital Collection. By using the Vault Services, you waive all further rights of inspection.
      3. As part of the Vault Services, eBay will create a detailed record that incorporates the Digital Image and includes a preset title, description, and item specifics that will be used to populate an item listing if you opt to list your Vaulted Item for sale on eBay (the " Listing Services "). The resulting item title, description, and item specifics cannot be modified on the listing, but you will be responsible for designating the price and buying format for your item.
      4. Listing Services will be available only so long as an Eligible Item is stored in the Vault.
      5. If you successfully dispute a credit card charge for an item you purchased and stored in the Vault and receive any refund, that item will be blocked from sale from the Vault and no Listing Services will be provided.
   2. Fulfillment Services
      1. eBay will provide fulfillment services to Eligible Users who sell their Eligible Item from the Vault on eBay.
      2. By selling from the Vault, you agree to have eBay act as your agent. This includes authorization to send an Eligible Item from the Vault to the buyer if the item is fulfilled from the Vault.
      3. By selling from the Vault, you consent to having eBay or its partners physically withdraw, package, and ship your item using industry standard methods for secure handling, packaging, and shipping.
   3. Withdrawal Services
      1. Eligible Users may opt to withdraw an Eligible Item from the Vault at any time following ingestion.
      2. The shipping address must be located in the United States and cannot be a P.O. Box. U.S. territory locations (incl. Puerto Rico and the U.S. Virgin Islands) and armed forces postal locations are currently not eligible.
      3. By withdrawing an Eligible Item, you consent to having eBay or its partners physically withdraw, package, and ship your item using industry standard methods for secure handling, packaging, and shipping.
      4. Withdrawal may be delayed or prohibited in the following circumstances:
         1. Where a user’s account or a particular item is flagged for potential risk or misconduct;
         2. After a buyer or current owner of an item in the Vault has used more than three (3) unique shipping addresses within a month or five (5) unique addresses in a year when purchasing or withdrawing an item from the eBay vault; or
         3. Subject to a court order.
      5. Withdrawals of items sold for more than $200,000 must be coordinated directly with eBay.
   4. Secure Storage Services
      1. For Eligible Items Purchased on eBay.com
         1. Items that do not qualify as Eligible Items will be returned to the seller's address of record and the buyer will be issued a refund to their original form of payment under eBay Money Back Guarantee. If the buyer pays the seller directly via an off-eBay form of payment, eBay Money Back Guarantee will not apply, and eBay will be unable to facilitate a refund.
         2. By sending an Eligible Item to the Vault, you appoint eBay as your agent. This includes authorization to send an Eligible Item from eBay's or its partner's facilities to the Vault.
         3. For Eligible Items in the Vault held by a consigner, eBay reserves the right to require the seller to provide information about the consignee that may include, but is not limited to, their name, address, date of birth, and information about how the item was acquired.
         4. eBay and/or its partners will use industry standard measures to ensure the physical integrity and security of Eligible Items purchased by Eligible Users who designate the Vault as the shipping destination.
      2. For Eligible Items Tendered Via Submission to the Vault
         1. Prior to directing any Eligible Items to the Vault, you must complete the required submission form including a description of the Eligible Item(s), the value of the item(s) (" Item Value "), evidence of Item Value (as applicable), and any other information required by eBay, as well as pay any applicable Vault Fees.
            1. The Item Value will be used to: i) calculate applicable Vault Fees; and ii) the insurance coverage provided by eBay in accordance with Section IV.
            2. For Eligible Items Tendered Via Submission to the Vault By Mail
               1. After completing the required submission form, you must package and ship your Eligible Items, with appropriate insurance coverage, to a facility located in the United States, as directed by eBay during the submission process. The cost of shipping and insurance is not covered by eBay or Vault Fees.
               2. After shipping your Eligible Item(s), you must upload your tracking information to eBay.
               3. You must ship your Eligible Item(s) within (10) business days after submitting your Vault submission. If your Eligible Item(s) is/are not shipped within this time frame (as evidenced by uploaded tracking information), your Vault submission will be canceled and any applicable Vault Fees will not be refunded.
               4. Eligible Items are not deemed received by eBay until entered into eBay’s systems. Tracking information reporting the Eligible Item has been delivered is insufficient.
               5. You must cancel your Vault submission within ten (10) business days after submitting in order to receive a refund of Vault Fees to your original method of payment.
            3. For Eligible Items Tendered Via Submission to the Vault In Person
               1. After completing the required submission form, you must ​​bring your Eligible Item(s) to the eBay booth at the eligible event selected on your submission form. Event admission is required.
               2. You must drop off your Eligible Item(s) by the conclusion of the eligible event selected on your submission form. If your Eligible Item(s) is/are not tendered within this time frame, your Vault submission will be canceled and any applicable Vault Fees will not be refunded.
               3. You must cancel your Vault submission (i) within ten (10) business days after submitting in order; or (ii) by the last day of the eligible event selected in your Vault submission, whichever comes first, to receive a refund of Vault Fees to your original method of payment.
         2. Items that do not qualify as Eligible Items will be returned to the address provided by you during the submission process and any applicable Vault Fees will not be refunded.
         3. Applicable Vault Fees paid in excess of Eligible Items actually submitted will not be refunded.
         4. A Vault submission with a total combined Item Value of more than $200,000 must be coordinated directly with eBay.
         5. No more than one hundred (100) Eligible Items may be submitted in a single Vault submission.
         6. By sending an Eligible Item to the Vault, you appoint eBay as your agent. This includes authorization to send an Eligible Item from eBay's or its partner's facilities to the Vault.
         7. eBay has the right to revise your Vault submission details based on the actual submission received by eBay's or its partner's facilities.
         8. For Eligible Items in the Vault held by a consigner, eBay reserves the right to require you / the submitter to provide information about the consignee that may include, but is not limited to, their name, address, date of birth, and information about how the item was acquired.
         9. eBay and/or its partners will use industry standard measures to ensure the physical integrity and security of Eligible Items received at the Vault.
4. Insurance and Warranty Disclaimer
   1. eBay will maintain insurance, at its own expense, covering risks of physical loss or damage to Vaulted Items while stored in the Vault (e.g., from fire and earthquake/earth movement), subject to usual and standard insurance conditions and exclusions (each covered loss, an " Insured Loss "). Except as expressly provided for as an Insured Loss under these Terms, eBay will not be liable for any loss or damage unless such loss or damage results from eBay or its partner's negligence or willful misconduct.
   2. No unforeseeable events (i.e., force majeure) outside of eBay or its partner's control will be covered unless expressly provided for in these Terms.
   3. Insured Losses for items purchased on eBay.com will be measured by the price the user paid for the Eligible Item on eBay.
   4. Insured Losses for items tendered via submission to the Vault will be measured by the lesser of 1) the Item Value (supported by sufficient evidence of Item Value) or 2) the market value (as determined by eBay’s insurers).
   5. Insurance coverage for Vaulted Items will commence once the item is entered into eBay’s systems and will remain in full force until the item has been withdrawn or fulfilled from the Vault.
   6. In the event of an Insured Loss, owners of items in the Vault will be compensated in line with the insurance principles outlined above and eBay's total liability will be limited to the amount of the insurance proceeds.
   7. Any claim for loss will only be paid out upon item owner's full cooperation with the underlying insurance claim, including proof of actual damages and/or Item Value Actual damages are limited to Insured Losses described in Sections (d) and (e) above. Any claim made without full cooperation will not be paid.
5. Additional Terms
   1. Mandatory Termination . eBay may terminate these Terms with immediate effect if a governmental authority requires us to do so to comply with anti-money laundering or counter-terrorism financing obligations or we have reasonable grounds to believe you are carrying out a prohibited or illegal activity (including, but not limited to, financial crimes such as fraud, bribery, corruption, money laundering, or sanctions violations). In such scenarios, eBay may be prohibited by law from returning any items currently held in the Vault to you.
   2. Additional Payment Terms . For transactions where buyers opt to direct their purchase to the Vault, funds may be held until eBay confirms delivery of the Eligible Item to the Vault per the Payments Terms of Use.
   3. Applicability of eBay's Money Back Guarantee, Final Sale, and Items Lost or Damaged in Transit . Please note that all items in the Vault are final sale. If a listing shows a seller return window but you opt to send your item to the Vault, you acknowledge and agree that the item is final sale . If you pay through an off-eBay form of payment, eBay Money Back Guarantee will not apply, and eBay will be unable to facilitate a refund. Learn more about final sale and eBay Money Back Guarantee . Withdrawal of an item you have stored in the Vault is not covered by eBay Money Back Guarantee. However, if your item from the Vault to you is lost or damaged in transit, please contact us. Learn more here .
   4. Tax Responsibilities . Eligible Users of the Vault are responsible for applicable use taxes upon the withdrawal of an Eligible Item from the Vault. Buyers of an Eligible Item from the Vault are responsible for applicable sales taxes if the card is fulfilled from the eBay vault and shipped to the Buyer. In any jurisdiction where eBay has an obligation to collect sales taxes on the sale of items stored in the Vault that are shipped to the Buyer, eBay may collect such sales taxes from the Buyer via the payment method on file pursuant to the eBay.com User Agreement, or may invoice the user if the item was purchased using an off-eBay form of payment. Please consult your own tax, legal, and accounting advisors for tax advice.
   5. Arbitration with IP Rights Holders . In the case of any claims related to the infringement of intellectual property (" IP ") including, but not limited to, trademark or copyright claims brought by an IP rights owner against a user of the Vault in connection with cards stored by the user in the Vault, the user of the Vault Services hereby consents to binding arbitration in the United States in connection with the IP claims without participation by eBay. eBay will hold the card at issue in the Vault until such dispute is resolved.
   6. Terminating Vault Services . Once you accept these Terms and complete user onboarding, 2FA becomes a condition of using your eBay account. If you wish to stop using Vault Services and disable 2FA, you must close your eBay account and open a new eBay account.
   7. Service Updates and Discontinuation . eBay has the right to alter, amend, replace, suspend temporarily, and/or discontinue permanently, the Vault Services, features, and/or any functionality offered as part of the Vault Services at any time, in eBay’s sole discretion, upon prior notice to you.
   8. Ineligible, Lost, Damaged Items . eBay may refuse to accept items not eligible for Vault Services (including, but not limited to, additional cards or items that are gifted to buyers as a bonus and free of charge) and is not responsible for storage, delivery, return, damage or loss of such items. ​eBay reserves the right to donate or otherwise dispose of such ineligible items in our sole and absolute discretion. Items that are undeliverable or otherwise unclaimed after thirty (30) days will be considered abandoned and eBay reserves the right to donate or otherwise dispose of the item in our sole and absolute discretion.
   9. Amendments . eBay may amend these Terms at any time by posting the amended terms on www.eBay.com . eBay’s right to amend the Terms includes the right to modify, add to, or remove terms, including but not limited to, Services Fees outlined in Section I. Except as stated otherwise in our User Agreement or elsewhere, all amended terms shall go into effect upon fourteen (14) days' notice (the " Notice Period "). New terms that cover new services, expanded eligibility, or new legal requirements will be effective immediately with no notice required. Your continued use of the Vault Services following the Notice Period amounts to acceptance of the amended terms, including, but not limited to, any new fees and costs.