Zoom Books Company

Seller feedback (62,644)

• n***2 (419)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Zoom books shipped in a plastic bag, but doubled the bag. I was relieved to see the interior bag, as the exterior bag was rubbed, stretched, had multiple holes. Books arrived okay, but I wish all the book sellers would offer a buyer the option of paying more for cardboard to protect the books, especially the corners. Many used books are vintage, and it's a shame to dent their corners in shipping. Books were as listed and a good value, and correct items sent. GOOD SELLER.
• c***i (736)- Feedback left by buyer.

  Past month

  Verified purchase

  My book came not in the way described- I mentioned it to Zoom Books (Seller), who promptly addressed the situation and gave me options on how to proceed...which I was NOT expecting. These days, exceptional Customer Service can be a bit of a rarity- I MUST say, that, HANDS DOWN, the Integrity, Alacrity and Speed involved in making me happy re: my purchase was OUTSTANDING! Zoom Books has won a FOREVER CUSTOMER- I shall endeavor, whenever I can, to purchase from THEM- YOU SHOULD TOO! A+++ & BEYOND!
• h***o (37)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The book that I ordered was unfortunately damaged in transit (it looked like a heavy box had been dropped on it corner-first, digging a deep gouge out of the cover and through several pages). When I contacted the seller about it, they went above and beyond, immediately refunding the cost of the item. I was pleasantly surprised by their kindness, and would order from them again in future (though hopefully they'll use sturdier packaging next time!)
• d***i (98)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Purchased this as part of a multi-book sale. I paid a fair price. Book arrived in the condition as a described. Basic shipping wrapping of double plastic bag around items. Took slightly longer to arrive due to being located on the other side of the United States from me. I'm happy with this purchase. Thank you.
• 7***m (285)- Feedback left by buyer.

  Past month

  Verified purchase

  My experience with this seller has been outstanding!! Not only did she offer the lowest price I found, but she sent the book so promptly that it arrived safely four days before the scheduled delivery date!! The packaging was professional, and the book itself, although pre-owned, is in excellent condition!! The patterns are meticulously detailed and clearly explained!!! For a toymaker who is always looking for new and unusual projects, this book is a real treasure!!!
• k***o (803)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I’ve bought quite a few books from Zoom Books, always great prices, awesome quality and fast delivery!!!This seller is super professional and fair, the book I bought was unfortunately ripped up some in the mail, still readable, and the seller gave me a 50% refund, I’m very appreciative, though I wasn’t looking for anything I just wanted to inform them of the occurrence but I saw it as true kindness and integrity!!! Definitely recommend this seller 100%