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Essential Home & Garden Ware - Your One Stop Shop!
All feedback (304,712)
- .***u (197)- Feedback left by buyer.More than a year agoVerified purchaseUnfortunately the item was not as described as I received a different colour to the one in the description which was not acceptable. However, I contacted the seller who immediately made arrangements for me to return the item at no cost to myself. For this I am giving positive feedback as the customer service was very good.
- n***f (274)- Feedback left by buyer.More than a year agoVerified purchaseA Brilliant prompt service from the seller. Great price! Thank youOnly But was the Parcel arrived, box was damaged, each ream was open except one. Which was obviously due to EVRI (who are not the best). However the delivery man did take care when delivering the box
- y***6 (346)- Feedback left by buyer.More than a year agoVerified purchaserepeat order from this supplier. absolutely great size and good quality. highly recommended to all.The only problem was with the delivery people! They delivered on time and says on the delivery that they left the parcels in a secured outbuilding. only problem is i dont haver one. They were eventually found them kicked under a side gate on top of a drain. Thanks to the supplier for double wrapping them, otherwise i would have had two piles of pulp!!The suppliers are NOT at fault in anyway.
- r***_ (3)- Feedback left by buyer.More than a year agoVerified purchaseGreat seller, item arrived on time would recommend.
- o***l (354)- Feedback left by buyer.More than a year agoVerified purchaseItem was sent out for delivery quickly, but the delivery company Hermes lost the item in transit. I received a package for another customer with my tracking number on. Hermes confirmed my package was lost in transit. w5group were advised of the situation and agreed to send a replacement which was delivered on 21 June 21. This is excellent service by w5group to resolve the problem. Well done and thank you.
- u***u (47)- Feedback left by buyer.More than a year agoVerified purchaseUnfortunately original item was lost in the post but the seller acted promptly to send a new item and this arrived ahead of the revised schedule. Item is as described and thanks to the seller for the prompt response to my messages.