AS AN EBAY MEMBER SINCE 1999 . 99.8 % OF ITS MEMBERS ARE FOR THE MOST PART HONEST PEOPLE. ONCE IN A BLUE MOON OR EVERY 20 YEARS OR SO YOU COME ACROSS A BUYER LIKE PAJAMAMOMMA WHO IS TOTALLY DISHONEST CLAIMING THE ITEM WAS NEVER DELIVERED EVEN THOUGH TRACKING & A POSTAL INVESTIGATION PROVED IT AND THEN TO SAVE FACE CLAIMS THE ITEMS (WRESTLING DOLLS) WERE NOT AS SHOWN OR DEFECTIVE WHICH THEY WERE NOT. (I HADE A 100% FEEDBACK RATING WITH OVER 1500 TRANSACTIONS.) THUS ASKING FOR A FULL REFUND AS WELL. I GAVE A REFUND FOR THE THE ITEMS BUT NOT THE PROVEN USPS CHARGES AND YET THEY GIVE A NEGATIVE FEEDBACK . I TAKE PRIDE IN ALL MY AUCTIONS & BUYING OVER THE PAST 2 DECADES AND HOPEFULLY MY REPUTATION IS IN GOOD STANDINGS .