10.0K items sold
423 followers
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About

Vertical Visions is a Maryland limited liability company and family business established in 2001. We offer patented products that are hand soldered in the USA for vehicle owners and auto repair shops to resolve fuel pump, wiper, door lock and other relay problems on 2007-2021 vehicles. We strive to provide the best support in the business and we're available via telephone, email, or Facetime to help our customers.
Location: United StatesMember since: Jul 15, 2001
Top Rated Sellerverticalvisions is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
4.8
Shipping speed
5.0
Communication
5.0

All feedback (1,958)

  • 9***2 (422)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item arrived quickly as described. This relay system worked perfectly. Simple to install. Seller sends plenty of information along with instructions. even a # to call if you still have a problem. Cannot say enough good about this seller!!!Will recommend him to any one having a fuel pump issue with one of these chrysler products. Thank you again !!AAAAA+++++ !!!!!
  • h***n (585)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Terrible service, the seller super rude. As a customer service I don't recommend this seller. He blamed me. For not getting a better ship method. Usually eBay give a date when I will receive the item. But I received the item 3 days after, and I asked. Why I didn't receive my item, and the seller instead to say sm sorry it's out my hands to the shipping. No he said it's your fault because you got the cheapest shipping method. I just don't recommend this seller😡
    Reply from: verticalvisions- Feedback replied by seller verticalvisions.- Feedback replied by seller verticalvisions.
    Inexperienced eBay buyer upset USPS was 2 days late on delivery. My EXACT words that upset him: "You chose the slowest and cheapest USPS shipping method for your part. Delivery can take some time, but we can't simply refund you after 5 days because your shipment is a few days late (especially since it will eventually arrive). We can reship the part you if it does not have a tracking entry for 7 days. We will monitor this shipment on a daily basis. Please let us know if you have any questions."
  • l***l (881)- Feedback left by buyer.
    Past month
    Verified purchase
    As listed, fast shipping, high quality, great value, recommended
  • 4***4 (533)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    LIGHTNING FAST shipping! EXACTLY as described! HIGHLY recommended Seller! Thanks!
  • i***1 (128)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The seller kept in contact with me about my order. Extremely helpful. Part was delivered in a timely manner. It arrived in perfect condition and was exactly what I expected.
  • n***u (918)- Feedback left by buyer.
    Past year
    Verified purchase
    Finally a seller who ships your item very fast. A real plus to ebay. Item exactly as described and super easy to install. A real plus to ebay. I will rate them AAA+.
    Reply from: verticalvisions- Feedback replied by seller verticalvisions.- Feedback replied by seller verticalvisions.
    Many thanks for your kind feedback.

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