Trainvana Model Trains and Hobbies

Seller feedback (7,935)

• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent! Super fast shipping, well packaged, as described, at a great value. Had an issue with locomotive when purchased. messaged them and got a quick response, with advice to try to resolve the issue, then they did research and got back to me quickly with more things to try. Unfortunately it was a decoder issue that went back to atlas for warranty (not their fault). It's easy to give reviews when everything goes right but how a company handles when thing go wrong is more important to me!
• b***i (237)- Feedback left by buyer.

  Past month

  Verified purchase

  A+ Seller and items to choose from. Good Value, Well Packaged and Shipped Promptly for reasonable price…Item arrived and was as described and I will choose this seller again Communication was great Re a DCC that wouldn’t respond, and was talked through a Pat & Rub that I missed while doing a factory reset !!! Thanks

  Reply from: trainvana- Feedback replied by seller trainvana.- Feedback replied by seller trainvana.

  Thank you for reaching out and allowing us to troubleshoot with you to find an easy fix to the issue. Glad you are enjoying this beautiful locomotive. Happy railroading!
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item new (exactly as described), packed well with thick bubble wrap and packing peanuts, then shipped FAST via USPS Priority Mail. Seller leaves positive feedback for buyers too - much appreciated! This was a very good experience and value; I will happily buy from Trainvana again!
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent seller- great inventory, excellent service. This seller is very responsive-- he returns messages within the hour! My Atlas RS-3 arrived today, perfectly packaged, in excellent condition. I purchased Sun eve. and Bryan shipped it out immediately for me on Monday. It arrived in Seattle in just two days-- "Priority Mail". Definitely the way to go! Will definitley buy again!! Thank you Bryan Joseph
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Easy transaction start to finish. The seller provided a comprehensive, and accurate, description. I was provided with updates and tracking information and my item arrived well packaged and exactly as promised.
• 1***8 (2467)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Walthers 2024 2025 edition Model Railroad Reference book catalog for HO N & Z Scales. The seller: Trainvana Model Trains and Hobbies has been brilliant. The catalog is exactly as described in the listing. The appearance, the condition and the quality are spot on & given the overseas shipping, the value was very good. The catalog was also very well packaged for shipping.