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toms19

toms19

34K items sold
2.4K followers
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About us

Armstrong's have been in business since 1974 at these premises. The business has turned more to mail order and online shopping in recent years, keeping up with modern trends.All staff members are guitarists and as such will be able to help in that department. In house technicians are always in store ready to work on your instrument, no job is too large of too small and the greatest care is taken of any instrument in our service department while it receives attention.The staff Armstrong's Guitars are always ready to go the extra mile to help customers. Please do not hesitate to email for any assistance required. Thank you for your attention.
Location: United KingdomMember since: Jul 17, 2000Seller: toms19

Business details

VAT number: GB 829174996Additional Information: W.T.Armstrong. 121 Bede Street. Roker. Sunderland. SR6 0NT VAT NO. 829 1749 96

Feedback ratings

Last 12 months

Positive230- positive feedback in last 12 months
Neutral0- neutral feedback in last 12 months
Negative0- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
4.9
Shipping speed
5.0
Communication
5.0

Seller feedback (23,610)

  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The dispatch time was really quick however they used evri to deliver it which has to be the worst delivery company in the UK. For a £9.99 delivery charge, I would of expected a more reliable company like DPD to deliver it. Evri messaged me on the day of delivery to tell me that I had missed the delivery and they wanted more money out of me for a redelivery only for them to turn up an hour later with the delivery. Apart from that, the item was in great condition and as described.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Postage and packaging good. Courier service leaves a lot to be desired. Tom was great at communicating and quick to respond to my emails. Guitar was better than expected and good value for money. Have dealt with this seller before and every time it was a smooth transaction. Highly recommend and hope to deal with again.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent item, excellent vendor. Accurately described, superb comms, very well packed, fast dispatch and delivery. [Good choice of courier.] I have bought from this vendor before, which says it all, really!
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I am extremely pleased with this purchase. This is a beautiful, high quality guitar which was offered at an exceptional price. It arrived very quickly, well packaged and in perfect condition. It was a seamless transaction with very fast response from the seller. I would highly recommend this seller to anyone looking to purchase a guitar. A++++
  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    Lovely guitar, exactly as described, sold for a very reasonable price, properly packaged and promptly dispatched. Only regret is the roulette that is shipping via Evri, whose reputation precedes them and whose local delivery agent seems reluctant to ring my doorbell; preferring instead to creep up undetected then leave packages in an insecure location.
  • g***l (1143)- Feedback left by buyer.
    Past month
    Verified purchase
    This is a fantastic guitar for the price and absolutely as described with excellent delivery times and communication, I can honestly say you can deal with this seller with total confidence. The best , 5 star service .
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