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About us
Buy with confidence at The Big Phone Store, we sell refurbished devices since 1999.
We pride ourselves on our efficiency and hard work, but most of all our ability to source you the BEST QUALITY and BEST VALUE products and devices in the market.
Our big range of products will include brands like Apple, Samsung, Huawei, Google, Sony, HTC, and much more.
If you have questions about our grading process, click on the link https://www.youtube.com/watch?v=-JTw3x6BqIE&t=5s.
Still unsure? Do not hesitate to contact our friendly customer service team.
We pride ourselves on our efficiency and hard work, but most of all our ability to source you the BEST QUALITY and BEST VALUE products and devices in the market.
Our big range of products will include brands like Apple, Samsung, Huawei, Google, Sony, HTC, and much more.
If you have questions about our grading process, click on the link https://www.youtube.com/watch?v=-JTw3x6BqIE&t=5s.
Still unsure? Do not hesitate to contact our friendly customer service team.
Business details
VAT number: GB 187800972
Seller feedback (65,787)
- e***a (82)- Feedback left by buyer.Past 6 monthsVerified purchasePhone has arrived and it is perfect and works great, exactly as described, great value for condition of phone. Packaged very securely. Was dispatched same day of purchase but arrived late as had postage issues due to Royal Mail. This seller was fantastic throughout and very helpful with quick replies. Brilliant communication and lovely phone, would use again, thank you 👌😊
- j***o (16)- Feedback left by buyer.Past monthVerified purchaseThe item was shipped promptly after purchase, and tracking information was provided. The packaging was sturdy and well-secured, ensuring that the item arrived in perfect condition. The product was exactly as described in the listing. It offers excellent value for the price.
- a***b (545)- Feedback left by buyer.Past 6 monthsVerified purchaseAbsolutely superb service with very fast communications and constant updates for delivery. The phone was literally as good as new, fully reset and perfectly and safely packed. Couldn't ask for quicker delivery, the entire transaction from start to finish was absolutely superb, would definitely recommend this shop to anyone and will use again, very professional and extremely trustworthy!
- 0***0 (2189)- Feedback left by buyer.Past monthVerified purchaseGreat value item in great condition. As described and pictured. Packaged well and posted and received quickly. A professional seller. This particular model isn't the latest phone on the market as shown in the listing title but a well built phone and suitable for most modern applications.
- o***2 (643)- Feedback left by buyer.Past 6 monthsVerified purchaseAbsolutely thrilled with my phone - just as described. It was extremely well packaged, arrived the following day and a lovely surprise that it came with a set of ear buds - thank you very very much - a great company to deal with 😊😊
- o***o (102)- Feedback left by buyer.Past 6 monthsVerified purchasePriced very well, description matched the condition well, very well packaged and presented, fast dispatch and delivery couldn’t have asked for more, bought this phone as a fill in phone for when I sell my 16 pro max whilst I wait for 17 pro max but if I ever need a phone again I will be coming back to this store