This is the 2nd time I have ordered this particular hat in the size that I needed but the incorrect size was sent again.The manufacturers sewn in tag indicates a different size than the label stickers. The 1st ime this happened, the seller indicated they would speak to their distributor. However it has happened a 2nd time. I have asked for a refund, but have yet to hear back from seller regarding the current issue as I just received item today & just notified seller. Past refunds were issued.
Reply from: super-shoes- Feedback replied by seller super-shoes.- Feedback replied by seller super-shoes.
We sincerely apologize for the repeated issue and completely understand your frustration. Thank you for bringing this to our attention again. We’re reviewing the discrepancy between the tag and sticker with our distributor to prevent this from happening in the future.
Thank you for your continued understanding.
Customer Support
s***b (64)- Feedback left by buyer.
Past 6 months
Verified purchase
Came quickly and just as described!! Great Seller!! Would definitely buy from them again!! Thank you!!😊
o***j (358)- Feedback left by buyer.
Past year
Verified purchase
Great transaction and seller - product was exactly as described, shipped quickly, and seller communicated everything along the way. Really can't ask for better service - will definitely buy from again!
a***n (182)- Feedback left by buyer.
Past 6 months
Verified purchase
Perfect in description. Fast shipping! Great transaction.
0***w (925)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast shipping. Item perfect as described. a++ seller
l***n (144)- Feedback left by buyer.
Past year
Verified purchase
Awesome product that wass very hard to find elsewhere. Free fast shipping! Accurate description. Good packaging. Would purchase from seller again