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suncase-store

suncase-store

193K items sold
2.9K followers
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About us

Location: GermanyMember since: Oct 08, 2014Seller: suncase-store

Business details

VAT number: AT 76506489, DE 296922962, GB 365574173Additional Information: Plattform der EU-Kommission zur Online-Streitbeilegung: https://ec.europa.eu/consumers/odr

Feedback ratings

Last 12 months

Positive4,600- positive feedback in last 12 months
Neutral99- neutral feedback in last 12 months
Negative47- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
4.9
Communication
4.9

Seller feedback (71,956)

  • k***n (8328)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Der Kauf lief von Anfang bis Ende reibungslos! Der Artikel war genau wie beschrieben – top Qualität, sehr gut verpackt und blitzschnell versendet. Der Verkäufer war freundlich, zuverlässig und professionell. So wünscht man sich das bei eBay! Gerne jederzeit wieder – vielen Dank für den tollen Service! 👍😊
  • a***e (234)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Super Verkäufer … Ich gebe fünf ⭐️⭐️⭐️⭐️⭐️ Hat alles sehr gut geklappt … Kommunikation,Versand ( Lieferzeit ) 1a Ware … nicht ganz billig aber super Qualität 👍 Den Verkäufer werde ich mir speichern und weiter empfehlen !
  • n***h (2)- Feedback left by buyer.
    Past month
    Verified purchase
    Der Artikel ist so wie beschrieben Was die Lieferzeit betrifft, die Ware wurde umgehend versandt, aber die Post brauchte für die Zustellung eine Woche. Es lag nicht am Verkäufer
  • n***- (1013)- Feedback left by buyer.
    Past month
    Verified purchase
    Super Service - ultraschnelle Lieferung - Produkt entspricht der Beschreibung, saubere Verarbeitung, gute Qualität - immer wieder gerne
  • 1***1 (824)- Feedback left by buyer.
    Past month
    Verified purchase
    Passt, Läd und was will ich mehr. War sogar 2 Tage früher als gemeldet schon geliefert worden. Super Verkäufer. Dankeschön und gerne wieder.
  • 9***m (156)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item advertised 'with free postage' service. Delivery with-held by Royal Mail due to outstanding Customs Duty to pay and Handling Fee. Seller initially contacted and I received an 'out of the office ' reply until Sept 2025. EBay contacted and a refund was received for the outstanding postal fees which I had to pay. Seller claims it has never happened before and at the time of writing is still advertising his products with free postage.
    Reply from: suncase-store- Feedback replied by seller suncase-store.- Feedback replied by seller suncase-store.
    Shipping costs will be refunded by us, not eBay! The UK will charge you a customs fee. This isn't actually our problem, but we incurred a loss because of this issue and will immediately refund you 15€. You received your item, we're at a loss, and on top of that, you leave a negative review! You'll be blocked from our service and won't be able to order any new items in the future. While we're a customer-friendly team, we'd rather not have trouble with customers like these!
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Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!1/1000