About
All feedback (146)
- pielong_71 (595)- Feedback left by buyer.Past monthVerified purchaseGood buyer, prompt payment, valued customer, highly recommended.
- buildinc (143645)- Feedback left by buyer.Past monthVerified purchasePrompt email reply and extremely fast payment. The Best! Thanks!! A++
- eeekitonline (506101)- Feedback left by buyer.Past 6 monthsVerified purchaseThank you for an easy, pleasant transaction. Excellent buyer. A++++++.
- autopartsworlds (49385)- Feedback left by buyer.Past 6 monthsVerified purchaseGreat buyer, I highly recommend
- uniteddigitalaccessory (61729)- Feedback left by buyer.Past 6 monthsVerified purchaseThank you for an easy, pleasant transaction. Excellent buyer. A++++++.
- munimetal (6551)- Feedback left by buyer.More than a year agoVerified purchaseGreat communication. A pleasure to do business with.
Reviews (5)
Oct 26, 2025
Fit was perfect and easy to install. Got...
Fit was perfect and easy to install. Got more life out of my headphones.
Aug 06, 2019
Great replacement charger
Product worked as intended. Was a replacement for one whose fuse blew.
Jun 22, 2018
At the price, superior to just about everything in the marketplace
1 of 1 found this helpful Having suffered a failure of my primary (air lock) and battery backup pump (not this model) in my basement and 2+ inches of water, I scoured the marketplace to identify a battery backup pump which could do the following: monitor and TEST itself, pump nearly the same gpm as my primary pump, reuse my existing wet 75 Ah battery, and not rely on WiFi for notifications. Well, this system met all of those needs. I am on day 3 following its installation, and it has restored confidence in protecting my basement in the future.
I really can't figure this company out - they have a few informative and entertaining YouTube videos comparing its solution to the one that failed me, and to other backup pumps in the marketplace. At the price, and in my opinion, this solution is superior to all other options out there in the marketplace from more known brands such as Zoeller, Myers, etc. And look closely, those rely on WiFi! This thing needs to be marketed more or something. This system uses a GSM connection (think AT&T 1G) which is perfect for this application given the amount of data that ever needs to be transmitted to you. And it works if there is a power outage or GFCI trip (this unit will send you a notification of that event btw - it senses that there is no power from the circuit it is plugged into). And the notification service is free - yes, free! You don't need LTE in this type of scenario folks. Getting the antenna in the right spot was the only hangup I had during the setup. PumpSpy was extremely responsive and helpful with a procedure to re-initialize the connectivity and it worked perfectly after that.
I can't comment yet on the self-testing functionality - it states it will do this at random three times a week. I had tested my old backup pump 2 weeks before it failed - so this feature is very important to me. I will provide an update once I get more notifications that it has done that. It will also advise on issues with the battery should anything happen.
Installation was very straightforward and the plumbing parts should be done and tight before ever plugging in the PumpSpy. I have a wye-connection to allow the primary and backup to go into the same discharge pipe. The PumpSpy will immediately start testing itself when you plug it in! So be mindful of that. I did place the pump on a brick to keep it elevated off my sump pit so it did not pickup unnecessary debris.
One concern I have going forward concerns the weep hole. For the PumpSpy, the weep hole is integrated into the thermoplastic base. I may drill a hole in the discharge line as a protection against it getting sealed up on the backup pump from hard water or debris.
I looked at NexPump, Myers, Zoeller, iON, Red Lion, and some others. None met my requirements the way that the PumpSpy did.
I was not compensated in any way for supplying this review. I bought it myself after several hours of Internet time reading reviews, forum posts, and manufacturer technical specifications.