I investigated which eReader to get and the Kobo was highly recommended so I got one. I got it out of the box and turned it on, and I got a happy face which I assume was good, so I installed the Kobo app and it hung. The eReader had no response and neither did the app. So I went to a second and a third Windows machine and I got some movement after waiting quite a bit. I don't know if I was successful or not, so I undocked it and tried to use it. I was not successful in getting it to operate, so I left it and tried to turn it on later. The slider on/off is confusing, sometimes lights come on, sometimes not. The lag time in response is HORRIBLE and if there is an error in connection or power it does not inform you. Does not behave in a deterministic manner. Sending it back.