springhorn on eBay

About

Location: United StatesMember since: Sep 01, 2001

Feedback ratings

Last 12 months

Positive18- positive feedback in last 12 months

Neutral0- neutral feedback in last 12 months

Negative0- negative feedback in last 12 months

All feedback (166)

zrenautomation (334)- Feedback left by buyer.
More than a year ago
Verified purchase
Good buyer, prompt payment, valued customer, highly recommended.
worldofbooksusa (1168757)- Feedback left by buyer.
More than a year ago
Verified purchase
Good buyer, prompt payment, valued customer, highly recommended.
dreambooks_co (321129)- Feedback left by buyer.
Past month
Verified purchase
Hope to deal with you again. Thank you.
goodwill_colorado_springs (310271)- Feedback left by buyer.
Past 6 months
Verified purchase
Quick response and fast payment. Perfect! THANKS!!
seattlegoodwillbooks (553862)- Feedback left by buyer.
Past 6 months
Verified purchase
Hope to deal with you again. Thank you for supporting Seattle Goodwill!.
highersolutionsllc (2507)- Feedback left by buyer.
Past 6 months
Verified purchase
Thank you for an easy, pleasant transaction. Excellent buyer. A++++++.

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Reviews (1)

Diamond VC500 USB 2.0 One Touch VHS to DVD Video Capture Device Edit Stream/Burn

Oct 18, 2017

Old software...didn't work.

I purchased this product to replace it on my new laptop after my older laptop died. I had used the capture device successfully for over a year with CyberLink software. The replacement included older, outdated software (ArcSoft Show Biz, and EZ grabber) which didn't work correctly. Initially the recording process seemed odd (wavy lines filling the screen) and replaying it revealed no sound reproduction...just noise. I spent over an hour on the phone with Diamond's customer support and tried countless maneuvers to make things work. Nothing helped, error messages continued and eventually, even though I could still click on the program to open it (complete with error messages), the program disappeared from my program list so I couldn't uninstall it. A system restore failed to help; my concerns about what the software was doing to my new laptop, I eventually reset it. I was incredibly frustrated by the whole process, although the tech support person (Charlie) was very helpful; he eventually arranged for a patch of Cyberlink PowerDirector12 (what I'd had before)....sadly that didn't support VCR and DVD players. I gave up and purchased replacement software from Amazon.com. The whole experience was awful.

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