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Reviews (2)
NETATMO Welcome Indoor Security Cam - NSC01-US
Sep 13, 2017
I have 3 of them
I've lived with them for 3 months now and ive increased my rating to 4 stars.
It's important that you have a good signal where the camera is placed and you can use an extender/repeater using 2.4 ghz to improve that signal . What they don't tell you in the initial instructions is that you need to rename the SSID different from the original network .
Netatmo went through a period of instability with their servers but that seems to have resolved. If your network is unstable the cameras will drive you nuts their alerts.. but it's good to know
Overall the cameras work but they do make mistakes ... light changes, laundry flapping etc
Overall a useful product
NETATMO Presence Outdoor Security Camera with People Car and Animal Detection
Aug 23, 2017
Good when it works
4 of 4 found this helpful I have two running currently and am trying to add a third but there are problems with the install.
The cameras require a strong 2.4 ghz wireless signal or the quality of the video suffers as well as the stability of the connection. Using an extender to strengthen the signal can cause connection issues with cameras. They also misinterpret what they see due to changing light conditions.
Netatmo support is polite but the response time is slow averaging about a week to respond. They seem to be having problem with their servers which results in a lot of frustrated users trying to trouble shoot issues.
At this point I'd give the Presence a "partial" recommendation but be aware of the issues