Hello. Items we sell are almost always personal items of ours. We are a buyers as well as a sellers so we treat you how we would want to be treated. If there is ever an issue with a sell, please contact us before leaving neg. feedback. We will try to fix it. We are a family and not a business. Since there are a couple of us, items can be vastly different. If it is anime, that is my daughter, movies, cds, bibles, electronics, etc that would be me lol. Check out feedback and bid with confidence. Thank you.