I should have taken it as a red flag when the seller accepted less than 50% of the listed price. Once received the left headphone was not functional. After calling bowers & Wilkins they told me they cannot warranty/repair/replace them without the original receipt. You also cannot purchase a separate headphone since they are paired to the case.
s***k (818)- Feedback left by buyer.
Past 6 months
Verified purchase
Did not receive product after saying shipped, seller stated post office returned, was given full refund
w***3 (73)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller! Great customer service! Great product! Would definitely do business again with this seller.
d***v (82)- Feedback left by buyer.
Past year
Verified purchase
Exactly as described, great item. My only issue is the 36.00 shipping and the 8 days for it to ship from Pennsylvania to Texas via FedEx Not the sellers fault but frustrating nonetheless
o***4 (4)- Feedback left by buyer.
Past year
Verified purchase
Outstanding service as a seller. I had a specific issue with my purchase(regarding a part) and the seller took care of this promptly and to my satisfaction. Definitely recommend working with this seller in the future.
a***t (551)- Feedback left by buyer.
More than a year ago
Verified purchase
I received my purchase, which was broken in the box. Upon contacting the seller, I received an immediate refund and a kind response indicating these things happen (especially with fragile items) and not to worry. I'm not sure that it could get better than this with a damaged item. Exceptional seller and very honest, with immediate action to correct an issue that was beyond their control. Easily warrants positive feedback and a recommendation to buy here, without hesitation.