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Reviews (1)

Apr 02, 2018
Quirks and bugs make it unreliable
2 of 6 found this helpful While HP's CP line of laserjets have a poor reputation in general, I had hoped that the CP2025, the more popular model in the CP line, would be usable. Unfortunately, there are a number of issues that prevent this printer from performing even light duty.
First, each edition of the printer's firmware solves some issues, and then introduces others. For example, the latest edition firmware (20140702) resolves misc software issues. However, it also introduces fusing temperature and roller speed changes that will dramatically affect label printing performance, as well as color accuracy. Specifically, setting the print paper type to "label" changes reds to pink and neutrals to blue. I have confirmed this issue across multiple CP2025's with before and after firmware upgrade tests.
Additionally, the CP2025 occasionally does not understand how to resume from a print jam. Search for "CP2025 stuck at printing document" for details of this very annoying issue. Despite the advice to set strange, obscure settings for calibration time, this issue can seriously derail a long print job.
Finally, the CP2025 spends an inordinate amount of time on self-maintenance. In a 15 minute print job, I clocked 4 minutes were dedicated to the printer "cleaning" itself, especially after print jams.
Truly, I wanted to like the CP2025 since it's cheap to own Unfortunately, it requires far too much babysitting to be a usable printer.