price165

All feedback (2,126)

• c***a (174)- Feedback left by buyer.

  Past year

  Verified purchase

  Excellent transaction, appreciate the top tier customer service. Seller inspection of items prior to shipping found a defect from the manufacturer, and informed me of the issue before shipping. Totally saved me from having to ship things back. Appreciate the transparency and superb customer service.
• 1***g (27)- Feedback left by buyer.

  Past year

  Verified purchase

  Great communication from seller. Seller had some personal and stock issues arise that held up postage and delivery, the seller kept me informed at every step of the process. Great price and exactly as described.
• 5***5 (10)- Feedback left by buyer.

  Past year

  Verified purchase

  Poor experience, Sellers communication was basically non-existent. Only after 10 days with no contact and no indication of delivery did the Seller admit they listed an item they did not have, and could not provide a timeline on when it would be available. Seller then actively prevented the refund process and ceased all communication. I'd caution anyone considering purchasing from this Seller to be vigilant.

  Reply from: price165- Feedback replied by seller price165.- Feedback replied by seller price165.

  I sincerely apologize for the mistakes that occurred and truly regret that your experience fell short of expectations. Please accept my heartfelt apologies for any inconvenience this may have caused. I want to assure you that I am taking immediate action to prevent such issues in the future. Your satisfaction is my top priority, and I am working closely with eBay to improve the overall experience going forward.
• 3***5 (23)- Feedback left by buyer.

  Past year

  Verified purchase

  Packaged extremely well. The item is just as described and at a good value. I look forward to putting it together.
• e***i (44)- Feedback left by buyer.

  Past year

  Verified purchase

  Ordered a package from them first week of January, took a week to ship and only shipped after I had messaged them asking about the delay. Order shipped Jan 15th, still has not arrived on Feb 28th. No tracking provided, messages seller six times with no response. Contacted eBay to reach out to them, they have not replied. Late shipments are okay, things happen, but zero communication and ignoring communication is not.
• 5***5 (43)- Feedback left by buyer.

  Past year

  Verified purchase

  Seller posted item one week after purchase. Waited a month after purchase however item was never delivered. I requested refund which was immediately granted from seller. Poor communication, slow postage of goods, no tracking available, item lost in transit or possibly never posted to begin with. Aside from quick refund, overall unpleasant experience and hugely disappointing. I'd thought I'd found a bargain but ultimately it seems to have been too good to be true.

  Reply from: price165- Feedback replied by seller price165.- Feedback replied by seller price165.

  I am truly sorry to hear that your experience did not meet your expectations. I greatly value your feedback, as it helps me identify areas where I can improve. Please accept my sincere apologies for any inconvenience caused. Rest assured, I am taking immediate steps to ensure that mistakes like this do not happen again. Your satisfaction is my priority, and I am committed to providing a better experience moving forward.