The lamp wasn't packaged correctly resulting in chips and scratches on the stones. The seller offered a small discount (5% of purchase price) for damages. He said his profit was ten percent of the sale and that he couldn't ask the person who consigned it for more money. I felt bad and didn't take the discount. I guess he couldn't ask the seller to cover the damages because of his mistake in packaging. Shipping speed was fine. Not received as described. Value was diminished when I received it.
Reply from: pouspous- Feedback replied by seller pouspous.- Feedback replied by seller pouspous.
That buyer did not mention the whole story. He could not take picture of the damage.
I made 2 offers to him. 5% refund OR HE CAN RETURN THE ITEM AND HE WILL BE FULLY REFUNDED. hE EMAILED BACK SAYING AFTER ALL i REALLY LIKE THE LAMP AND WILL KEEP IT. What a pityfull buyer not to mention the whole story
l***u (69)- Feedback left by buyer.
Past 6 months
Verified purchase
The incense burner looks fantastic, thank you!!! The item was shipped quickly and was well-packaged. Great seller!
i***o (126)- Feedback left by buyer.
Past year
Verified purchase
Nice vase. Thank you. Packed well. Really good job. 5 star seller. Would purchase other items. Knowing this seller is honest described right good communication. Shipping was fast. Cheers my friend.
o***a (938)- Feedback left by buyer.
Past 6 months
Verified purchase
Great service package well
a***a (487)- Feedback left by buyer.
Past 6 months
Verified purchase
You’re a wonderful seller.
The packaging was perfect.
Thank you very much.
a***l (1675)- Feedback left by buyer.
Past year
Verified purchase
Well packed, prompt shipper, Great seller, Would buy from again.