The lamp wasn't packaged correctly resulting in chips and scratches on the stones. The seller offered a small discount (5% of purchase price) for damages. He said his profit was ten percent of the sale and that he couldn't ask the person who consigned it for more money. I felt bad and didn't take the discount. I guess he couldn't ask the seller to cover the damages because of his mistake in packaging. Shipping speed was fine. Not received as described. Value was diminished when I received it.
Reply from: pouspous- Feedback replied by seller pouspous.- Feedback replied by seller pouspous.
That buyer did not mention the whole story. He could not take picture of the damage.
I made 2 offers to him. 5% refund OR HE CAN RETURN THE ITEM AND HE WILL BE FULLY REFUNDED. hE EMAILED BACK SAYING AFTER ALL i REALLY LIKE THE LAMP AND WILL KEEP IT. What a pityfull buyer not to mention the whole story
n***u (540)- Feedback left by buyer.
Past 6 months
Verified purchase
Packed super well, very fast shipping, just as described, very happy overall.
s***p (1064)- Feedback left by buyer.
Past month
Verified purchase
Exquisite! Just beautiful! A very nice seller to deal with. Excellent packing and fast shipping. Would definitely buy from again. Thank you for the extra gift! Highly recommend! AAAA ++++++++++
l***u (74)- Feedback left by buyer.
Past 6 months
Verified purchase
The incense burner looks fantastic, thank you!!! The item was shipped quickly and was well-packaged. Great seller!
r***n (1088)- Feedback left by buyer.
Past month
Verified purchase
Very good seller. Nice item. Extremely well packed. Thanks.