Outre Group

Seller feedback (22,612)

• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  It was a pleasant transaction between all of them and myself. They maintained contact from the purchase through the delivery. Shipping times were delayed in their area but they informed me, and it still arrived on time. The packaging was clean and the item was as described. Customer service definitely made it worth its value. I appreciate y'all.
• s***i (156)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Shipping was fast. Got my item in less than 5 days after purchase. It was exactly as described. Even better in person tbh. Packaging was great, item was folded with care and I can tell it was ironed and washed. Which saved me time before wear. And it was a great price for such an awesome vintage item. They went above and beyond with communication. Messaging me moments after purchase to verify shipping address and every step along the way. Best customer service I’ve had in my 12+ years on EBay.

  Reply from: outreshop- Feedback replied by seller outreshop.- Feedback replied by seller outreshop.

  DISCLAIMER FOR FUTURE BUYERS: Why The "Best Experience?": All about team + systems:: We have automation and a passionate team that focuses on "World Class Service!" It's easy to say but we try VERY hard to do. Mistakes? Rare, but it happens. And when it does, we fix them with a smile. Confused or just changed your mind? Our 60-day return policy is your safety net. Just a message and you’ll be taken care of!! Oh and we pay for the return label so no cost to you!
• 1***a (240)- Feedback left by buyer.

  Past month

  Verified purchase

  What an amazing buying experience! The item arrived quickly, packaged with care, and exactly as described. I actually squealed when I opened it! But it was the exceptional customer service that impressed me. Immediately after purchase, they emailed that they had received my order and gave shipping details. They wrote again to say it was on the way and yet again to let me know it was in my mailbox. Definitely a seller to save and buy from again. It was like buying from friends. Thank you! A++++
• w***1 (51)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller was fantastic! Immediate and detailed contact including tracking info. Item was packaged beautifully and arrived one day early. The shirt was packaged meticulously and was exactly as pictured and described. I purchased it to replace an identical item that was recently lost, thrilled to have found and received this one and at a great price.

  Follow-up from: w***1- Feedback followed up by buyer.- Feedback followed up by buyer.

  A++++++ Seller!

  Reply from: outreshop- Feedback replied by seller outreshop.- Feedback replied by seller outreshop.

  DISCLAIMER FOR FUTURE BUYERS: Each item is sealed in an airtight poly bag to prevent exposure to dust & insects, and stored in a climate-controlled warehouse to avoid mold. Our experience as online shoppers of vintage item has taught us the importance of cleanliness and protection, which is why we double-bag our shipments with 4Mil bags vs the traditional 2Mil for extra security against damage & contamination. We prioritize quality and customer satisfaction, ALWAYS!

  
• h***0 (1440)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  As always, this is the best seller on Ebay. Honest, great communication, really quick to answer any questions, extremely reasonable pricing, shipping costs are honest, shipping is very quick, what you see & read on the listing is what you get, amazing vintage items, always clean with NO ODOR, professionally packaged ETC..... Very professionally run business! Thanks again for all my fab items!

  Reply from: outreshop- Feedback replied by seller outreshop.- Feedback replied by seller outreshop.

  DISCLAIMER FOR FUTURE BUYERS: Why The "Best Seller on eBay?": All about team + systems:: We have automation and a passionate team that focuses on "World Class Service!" It's easy to say but we try VERY hard to do. Mistakes? Rare, but it happens. And when it does, we fix them with a smile. Confused or just changed your mind? Our 60-day return policy is your safety net. Just a message and you’ll be taken care of!! Oh and we pay for the return label so no cost to you!
• o***o (277)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I bought a vintage sweatshirt as a present for my sister. Great price--arrived quickly and just as described! Seller interaction was phenomenal. They kept in great contact and kept me updated during every step of the purchasing/shipping process. My sister was delighted! So helpful and eager to address all questions and concerns. I will absolutely be buying more clothes from these folks again :)