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ottertools

ottertools

141K items sold
2.8K followers
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About us

Location: United StatesMember since: Nov 09, 2011Seller: ottertools
Top Rated Sellerottertools is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive3,538- positive feedback in last 12 months
Neutral7- neutral feedback in last 12 months
Negative4- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
4.9
Shipping speed
5.0
Communication
5.0

Seller feedback (51,942)

  • a***r (48)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item was “used” but in better shape than it appeared in pictures. Package was sent out in a timely manner but shipping was delayed due to weather and must have gotten stuck somewhere. I messaged the seller and received a prompt reply and they filled a missing package request to get the ball rolling again. Thanks, would buy from in the future!
  • i***q (97)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great transaction! Issue with USPS and seller was super quick to assist with filing a missing package request! Will buy again for sure! Additionally, seller made an adjustment for shipping cost as it was less than quoted on the auction!
  • h***n (8)- Feedback left by buyer.
    Past month
    Verified purchase
    Excellent seller, item just as described. Very, VERY well packaged to ensure item was safe during transit. Not to mention an excellent price. SUPER fast shipping also. Thank you so much.
  • 7***p (143)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Replacement chain for chain wrench arrived as described. Packaging was great. Simple and straightforward, not over over done like most sellers...steel items are not fragile. Shipping was quick and the value was fair. Good deal.
  • b***b (325)- Feedback left by buyer.
    Past month
    Verified purchase
    Fast shipping and was well packaged. This item was exactly as described and was well priced. Very happy with this transaction and will purchase from this seller again if the opportunity presents itself.
  • w***e (53)- Feedback left by buyer.
    Past month
    Verified purchase
    Changed the shipping price for me, very thoughtful and fast seller. Packed and as described, great value on carbon arc torch.
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