Seller did not put any padding around the Kozuka and it was not affixed inside the box. It arrived damaged and seller offered no refund or return. Told me to just fix it and threatened to report me. AVOID. DO NOT BUY FROM!
Reply from: mononofuhime- Feedback replied by seller mononofuhime.- Feedback replied by seller mononofuhime.
kozuka was in a cushioned box.
The box was packaged and shipped with absorbent material.
The items were inspected prior to shipping.
The photos sent to us showed that the damage was not in the usual manner.
At first they negotiated a discount and told me how to repair the damage (just push it in), but threatened to accept a return if I made the repair and it failed.
Therefore, I reported them to the office.