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About us
Mars Petcare is a leading provider of high quality, science-backed nutrition and therapeutic health products. Collectively, our portfolio of pet food, care and treats is designed to meet the individual needs of pets across the world.
Today we have 100,000 Petcare Associates who proudly take care of half of the world's pets through our nutrition, health and services businesses.
‘Mars Petcare UK’ is established as a partnership between Mars UK and Trojan Electronics Limited, who are operating the store. Trojan Retail, owned by Trojan Electronics Limited, is the leading outsourcing managing eCommerce company in the United Kingdom.
All products on the store are sourced directly from Mars UK, ensuring the best quality, performance & availability possible for our customers, and as a result we guarantee 100% genuine products across all brands including Pedigree, Whiskas, Cesar & and many more.
We place our customers at the centre of everything we do so you receive a first class service.
Today we have 100,000 Petcare Associates who proudly take care of half of the world's pets through our nutrition, health and services businesses.
‘Mars Petcare UK’ is established as a partnership between Mars UK and Trojan Electronics Limited, who are operating the store. Trojan Retail, owned by Trojan Electronics Limited, is the leading outsourcing managing eCommerce company in the United Kingdom.
All products on the store are sourced directly from Mars UK, ensuring the best quality, performance & availability possible for our customers, and as a result we guarantee 100% genuine products across all brands including Pedigree, Whiskas, Cesar & and many more.
We place our customers at the centre of everything we do so you receive a first class service.
Business details
VAT number: GB 307 7273 03
Seller feedback (515,112)
- n***7 (425)- Feedback left by buyer.Past 6 monthsVerified purchaseOnly received 6 first then,having messaged the seller, they sent the other 9 received just now. Excellent milk for my old cat and at a great price. Seller communication was excellent as was the packaging and delivery. A big thank you for a great service.
- c***a (483)- Feedback left by buyer.Past 6 monthsVerified purchaseInitially there was a mix up as I ordered 144 pouches but only 96 were delivered. However I contacted customer services and they apologised for their mistake, and sent the remaining 48 packs by express delivery. Can't fault the service really as they immediately stepped up. Excellent value for money. The boxes were only wrapped in thin plastic which meant some of them were a bit bashed, but the pouches weren't damaged.
- y***_ (74)- Feedback left by buyer.Past 6 monthsVerified purchaseAmazing service from this company, there was a mistake made with my order and I only received half of it. The company were very quick in sorting the problem out and replied to email very promptly. They also tracked down the order to a local supermarket when it should have come to my house. Arrived well packaged and cannot fault the service at all. Would definitely recommend this company.
- i***o (9251)- Feedback left by buyer.Past monthVerified purchaseSUPER FAST DELIVERY. BRILLIANT EBAYER. HIGHLY RECOMMENDED. MANY THANKS FOR A GOOD ALL ROUND SERVICE. IT WAS A PLEASURE DOING BUSINESS. THE ITEMS ARRIVED IN GOOD CONDITION AS THEY WERE SENT IN A CARDBOARD BOX WITH AN OUTER GREY PLASTIC BAG. THE LISTING WAS AS PER THE SELLERS DESCRIPTION. THE ITEMS WERE CERTAINLY VALUE FOR MONEY. THE QUALITY OF THE ITEMS WERE GREAT. THE APPEARANCE OF THE ITEM WAS GOOD. THE ONLY THING IS IS THAT THE BAGS ARE NOW 10 GRAMS SMALLER. I LOOK FORWARD TO BUYING AGAIN.
- v***y (814)- Feedback left by buyer.Past 6 monthsVerified purchaseEventually arrived after a problem with Evri! I communicated with seller who was v kind & chased Evri (never had problems finding me before) and arrived as I didn't want a refund. Really well packaged, great price & I will continue to buy from them in the future... many thanks!
- i***r (1081)- Feedback left by buyer.Past monthVerified purchase40 x 85g Whiskas 1+ Poultry Feasts Mixed cat food in Jelly delivered. Thank you. As described, Great value, One box damaged and opened in transit but pouches intact. Next day delivery. A+++++ seller.