The negative: the item had been wrapped in a bubble mailer, so when it arrived , the screen was broken. It was to be a gift for our son the next day, so I was extremely disappointed.
The positive: the seller took full responsibility and immediately refunded our money, not even asking for us to mail the device back.
Overall, the seller gets a five star, but having the device arrive broken was disappointing.
Reply from: marshallnet- Feedback replied by seller marshallnet.- Feedback replied by seller marshallnet.
This was shipped the same way I had shipped more than a dozen of nearly identical items and was treated poorly by the post office- I immediately refunded in full (including shipping) at a complete loss to me. Did not ship in a careless manner and resolved to the best of ability instantly.
carscherde-0 (8109)- Feedback left by buyer.
More than a year ago
Verified purchase
Good buyer, prompt payment, valued customer, highly recommended.
*****- Feedback left by buyer.
Past month
Verified purchase
Good buyer! Highly recommended!! +++++
ring_3679 (2157)- Feedback left by buyer.
Past 6 months
Verified purchase
Great communication. A pleasure to do business with.