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About us
Here at Loop Mobile we are global experts in offering our customers quality refurbished products and premium service. Any device that enters our refurbished system goes through a strict testing and grading process which includes 75 diagnostic checks such as testing features, hardware and detect any signs of jailbreak. We offer free next working day shipping across mainland UK, and include a 12 month warranty to protect your product from any faults.
We are keen to offer our customers quality refurbished products and premium service to ensure that they are fully satisfied with their purchase. If you have any problems with your purchase, do not hesitate to contact us, and we will do our best to resolve your issue quickly and correctly.
All our items are individually graded meaning differences of opinion can occur, if this does happen, we are happy to exchange or refund any item within the hassle free 30-day return period.
We are keen to offer our customers quality refurbished products and premium service to ensure that they are fully satisfied with their purchase. If you have any problems with your purchase, do not hesitate to contact us, and we will do our best to resolve your issue quickly and correctly.
All our items are individually graded meaning differences of opinion can occur, if this does happen, we are happy to exchange or refund any item within the hassle free 30-day return period.
Business details
VAT number: GB 217869276
Seller feedback (29,530)
- 2***i (116)- Feedback left by buyer.Past 6 monthsVerified purchaseI’m Extremely pleased with my purchase. The laptop is in mint condition, even better than described (Excellent). The price is truly - unbeatable - for the specs this unit comes with. Despite a very minor delay in the shipping the seller promptly notified and reassured me on next day delivery. The packaging was fine, solid and firmly packaged. I’ll undoubtedly return in the future and I can’t recommend this seller enough! Thanks!Reply from: loop_mobile- Feedback replied by seller loop_mobile.- Feedback replied by seller loop_mobile.Your feedback about our product means a lot to us! We're committed to delivering quality and performance.
- 0***0 (28)- Feedback left by buyer.Past monthVerified purchaseI ordered the Samsung Galaxy Z Flip 4 and the entire transaction was smooth from start to finish. I had zero issues with the seller. Communication was clear, and everything went exactly as expected. The item arrived right on time, exactly when it said it would, and it’s exactly as described. Very happy with the purchase and would definitely buy from this seller again!Reply from: loop_mobile- Feedback replied by seller loop_mobile.- Feedback replied by seller loop_mobile.Your feedback about our product means a lot to us! We're committed to delivering quality and performance.
- 0***0 (529)- Feedback left by buyer.Past monthVerified purchaseArrived quickly. Device was in perfect condition. Unfortunately it had a poor signal reception issue which became apparent after a couple of days using it. Seller responded quickly to messages and offered assistance. Decided to return which was quick and easy and a refund came a few days later. Shame there was an issue with the device but these things happen. Would still buy again from this seller.
- i***c (3177)- Feedback left by buyer.Past monthVerified purchaseUnfortunately not a great experience, the listing was for a case & sleeve and just to confirm I was getting both I asked the seller before purchasingand sure enough they confirmed that it was for a case & sleeve. I only received the sleeve and after about 10 messages later they decided it was only for a sleeve. The customer service on this purchase was very poor and I would advise you to shop elsewhere if you actually want what you think your ordering !Reply from: loop_mobile- Feedback replied by seller loop_mobile.- Feedback replied by seller loop_mobile.Thank you for sharing your experience. We understand how important clarity and consistency are when confirming product details prior to purchase. When expectations aren’t met and communication falls short, it can understandably lead to frustration. Your feedback helps highlight areas of improvement to ensure buyers feel confident in their transactions.
- c***n (70)- Feedback left by buyer.Past 6 monthsVerified purchaseExactly as described. Speedy delivery. Well packaged. Excellent price. Recommended ebay seller.Reply from: loop_mobile- Feedback replied by seller loop_mobile.- Feedback replied by seller loop_mobile.Your feedback about our product means a lot to us! We're committed to delivering quality and performance.
- m***c (2677)- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent seller, reasonable prices & good quality items that are dispatched very quickly. The packaging is a little risky considering the fragility of phones these days but fortunately arrived undamaged.