We had a slight hiccup when Royal Mail lost the parcel, but Kawiboi was a real gent and kindly resent another set through.
No fuss, clear communications, happy to talk and work out solutions and I’d recommend in a heartbeat.
Sad that Royal Mail cocked up but these things happen.
*****- Feedback left by buyer.
Past 6 months
Verified purchase
Ordered M5 bolts but received M4. Contacted buyer with photo's but he insisted that they were M5, he didn't have M4 and that I was wrong and that I had made a mistake. He went on further to state that he would ban me from his store and report me to eBay. He refused to accept the return despite documentary evidence to the contrary and refused to accept his mistake. Disgusting customer service and hid behind his no return policy. eBay thankfully resolved the issue for me. Buyer beware
Reply from: kawiboi- Feedback replied by seller kawiboi.- Feedback replied by seller kawiboi.
These cap head screws I sent to this customer were exactly as ordered, M5 x 40mm as seen in there own picture. It was impossible for me to have sent out the wrong screws as I do not currently have M4 x 40mm in a black oxide finish in stock. I shew them pictures of them in a proper screw measuring tool showing that the size is correct. If I had sent out the wrong size I would have happily fixed the issue by sending the correct screws out asap.
h***e (2797)- Feedback left by buyer.
Past 6 months
Verified purchase
Great fast delivery, item very well described and very good packing.
l***n (1003)- Feedback left by buyer.
Past 6 months
Verified purchase
As described, good quality , good seller, quick delivery. Many thanks
a***n (1252)- Feedback left by buyer.
Past 6 months
Verified purchase
Screws arrived very quickly, well packaged and just as described - thanks :)